⁃ Results oriented, with high drive to meet objectives and standards ⁃ Pursue goals beyond what is required or expected of them ⁃ Senses others' development needs and bolsters their abilities ⁃ Anticipates, recognizes, and meets customers' needs ⁃ Handles difficult and tense customer service situations with diplomacy and tact ⁃ Guides the performance of others while holding them accountable ⁃ Cultivate and maintain extensive informal networks ⁃ Models team qualities like respect, helpfulness, and cooperation ⁃ High attention to detail and organisational skills ⁃ The ability to work autonomously and contribute to the team ⁃ Proactive and positive approach to work and tasks ⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge ⁃ degree of experience dependent on business/Store size. ⁃ Ability to develop financial plans and manage resources ⁃ Working knowledge of a computerised system including email, Microsoft Excel