The provided job description is comprehensive and contains relevant information about the role. However, it can be improved for better readability and clarity by restructuring some sections, fixing minor formatting issues, and removing redundant or overly detailed points that may not be necessary for an initial overview.
Revised job description:
Technical Support Engineer – Telecommunications
Providing technical support to Field Engineers for on-the-day activities related to Ericsson Nodes 2G / 3G / 4G / 5G integrations of new base stations and upgrades of existing sites. Ensuring activities meet quality standards through calls and post-performance checks.
Key Responsibilities:
1. Perform remote configuration expansions and new site integrations across 2G, 3G, 4G, & 5G networks for Ericsson sites.
2. Generate and validate scripts for integration processes.
3. Experience in Ericsson BB6630 / BB6648 / RP6631 / RP6651 integration and troubleshooting.
4. Configure RUs, RRUs, and AIR Radios.
5. Experience with DUW / DUG / DUS / DUL systems.
6. Handle swap activities such as carrier addition, sector addition, technology addition, and site modernization.
7. Configure Mixed Mode Radios, GPS, ENDC.
8. Coordinate with back-office and field teams for troubleshooting installation and integration issues.
9. Configure external alarms, RET, neighbor configurations.
10. Assist field engineers with integration, troubleshooting, external alarms, acceptance tests, and call tests.
11. Perform cell and parameter configurations in BSC/RNC.
12. Manage software and license upgrades via ENM.
13. Conduct configuration, performance, and fault management activities.
14. Collaborate with stakeholders to resolve TXN and RF-related issues.
15. Work with planning and design teams to address design-related challenges.
16. Utilize Ericsson ENM tools effectively.
Minimum Qualifications:
* At least 5 years of relevant experience in telecommunications engineering, with managerial or supervisory knowledge.
* Graduation in Telecommunications or Electronics.
* Proficiency in MS Office Suite.
* Excellent command of English; French skills are a plus.
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