About Us
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At, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world!
Role Description
is seeking an Account Executive with a hotel or travel sales background to join our Palma de Mallorca Team. This role will require at least two days per week based in our office and will suit a candidate already based in Mallorca. You must be a native or fluent Spanish speaker with right to work in Spain. As an Account Executive, your main task will be to provide support to new and existing accommodation partners, contacting, informing and advising them about how to meet the demands of visitors on the website. You will also build the accommodations webpages and train the new accommodations on how to use ’s extranet and systems that can improve their availability and supply.
Key Responsibilities
Pro-active communication with partners in the region by telephone and by internal messaging to assist with the development of ’s business.
Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.
Responsible for maintaining a stable relationship with the accommodation partners (i.E. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level.
Be knowledgeable on ’s products so that their benefits and usage can be explained to Partners.
Identify opportunities for partners that will help improve ’s business by using its internal segmentation to prioritise.
Identify new potential partner leads and pass these leads onto further follow up.
Responsible for taking customer service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.
Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio.
Qualifications And Skills
Basic job knowledge (1–3 years)
Proven sales or Account Executive experience within hotel/travel industry
Proactive, flexible and capable of working independently as well as in a team
Ability to prioritise own workload and efficiently manage time
Strong and engaging communication skills
Strong work ethic;
self‑directed and resourceful
Ability to influence partners over the phone to implement suggestions
Eye for accuracy and detail
Proficient English and Spanish speaker and writer
Ideally educated to degree level or equivalent experience
Benefits & Perks
Annual paid time off and generous paid leave scheme including parent, grandparent, bereavement, and care leave
Hybrid working including versátil arrangements and up to 20 days per year working from abroad (home country)
Industry‑leading product discounts – up to 1400 per year – for yourself, including automatic Genius Level 3 status and wallet credit
Diversity, Equity and Inclusion
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Equal Opportunity Workplace
is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. xhfqzwm We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
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