About the job Norwegian Business Travel Advisor
We are looking for a motivated and detail-oriented Business Travel Advisor fluent in Norwegian to join our team in Malaga, Spain. As a Business Travel Advisor, you will be responsible for managing travel arrangements and providing excellent customer service to our clients in Norway.
Tasks:
- Make new flight/train/car/hotel reservations in Amadeus or any other tool
- Change, cancel or edit existing bookings in Amadeus or any other tool, check rules and regulations fortickets regarding cancellation/changes etc
- Provide prompt, reliable, and accurate information to customers while keeping effectivecommunication during conversations and resolve issues in a timely manner
- Inform customers about support options, including online tutorials, in-store programs and helpapplications
Requirements:
- Fluency in Norwegian and English (written and spoken)
- We would like to meet people from all backgrounds, with a curious mindset and eagerness to learn.
- Your natural talent to help others and go the extra mile will fit perfectly with what we do. If you are anopen-minded, outgoing, cheerful, and detail-oriented, we are the team for you!
- Are used to booking your own travel plans online
- Have experience in customer service and/or sales or you come from the hospitality industry (preferable)
- Have working experience in a customer experience service centre (preferable)
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