German Payroll Service Delivery Manager in SpainAumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.Office Type:Home office - same as employee home address at the top of the contract.Elevate Your Career with ZalarisZalaris is a rapidly expanding global leader in Tech HR and payroll solutions.We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.We foster open communication and short decision‑making paths that encourage creative and innovative thinking.Zalaris’ culture is rooted in values inspired by Nordic working ethos:everyone matters, aiming high and team spirit. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.Role SummaryStep into a key operational role as a Payroll Service Delivery Manager at Zalaris Spain. In this position, you will serve as the primary liaison for our German clients, managing relationships, overseeing SAP‑related German payroll processes, and driving operational excellence and compliance.Your ResponsibilitiesServe as the primary point of contact for the clients, ensuring an exceptional customer experience and high‑quality service delivery.Ensure services are delivered in alignment with contractual SLAs by monitoring, reporting, and analyzing KPIs related to service excellence and customer satisfaction.Take ownership of your client’s service‑related financials, including budgeting, forecasting, and cost monitoring.Efficiently manage change request implementation processes by coordinating testing, deployments, and system enhancements within the payroll platform.Ensure adherence to Zalaris’ internal controls, policies, and compliance standards.Proactively lead automation initiatives (e.g., RPA), transition activities between nearshore/offshore teams, and identify further cost optimisation opportunities.Foster strong collaboration with other Zalaris functions and locations to support integrated service delivery.Your Experience and SkillsHigh proficiency in German and EnglishIn‑depth understanding of German payroll (mandatory)Experience in outsourcing HR, payroll, or accountingWork experience with SAP HCM is an assetBusiness‑minded with an analytical mindsetAbility to plan, prioritise, and structure work to achieve resultsStrong customer relationship management and process improvement skillsExcellent problem‑solving, presentation, and negotiation skillsProactive, energetic, and adaptable attitudeBachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related fieldWhat we offerHybrid working mode, offering flexibility and work‑life balanceOpportunities for professional development and career progressionAdynamic, inclusive, and collaborative work environmentThe opportunity to contribute to a integral leader in HR and payroll servicesFlexible working hours can be arranged in agreement with the managerWork from home allowanceReduced working hours during the month of AugustReady to become part of our team? xcskxlj Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris#J-18808-Ljbffr