The Hospitality Manager will oversee and elevate the guest experience across our villas, heritage homes, and hospitality-driven projects. You will be responsible for day-to-day operations, property readiness, team coordination, and delivering the signature Jessica Bataille experience—warm, authentic, elegant, and deeply human.
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Responsibilities
Guest Experience & Operations
• Own and design the full guest experience in our villas and Heritage Residences.
• Ensure each property is impeccably prepared: housekeeping, amenities, styling, maintenance checks.
• Coordinate arrivals, departures, and guest communication with a high level of service.
Hospitality Systems & Standards
• Implement and maintain operational protocols and JB hospitality standards.
• Coordinate external teams (cleaning, gardening, maintenance, technicians).
Lifestyle & Concierge Services
• Manage bespoke services such as wellness sessions, private chefs, curated activities, and local experiences.
• Create meaningful Mediterranean experiences that reflect the JB identity.
Property Management Support
• Report incidents, coordinate repairs, and ensure quick and efficient resolution.
• Oversee inventories, linens, consumables, and styling consistency.
Communication & Community Building
• Act as the key touchpoint for guests, clients, and partners.
• Deliver warm, elegant, and thoughtful hospitality aligned with our values.
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Qualifications
• Experience in premium hospitality, boutique hotels, luxury villas, or high-end property management.
• Excellent communication skills (English and Spanish required).
• Strong sense of aesthetics and affinity for Mediterranean design.
• Highly organized, proactive, autonomous, and detail-oriented.
• Warm, service-driven personality with high reliability and emotional intelligence.
• Ability to coordinate multiple tasks and teams smoothly.
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What We Offer
• The opportunity to work within a creative, purpose-driven, and expanding group.
• An inspiring environment in Jávea with unique Mediterranean projects.
• Growth opportunities across various JB verticals: design, real estate, hospitality, experiences, and heritage.
• A close, dynamic, and creative team culture.