Job Responsibilities:
* Handle the full lifecycle of training activities in Spain Market, including planning, delivering onsite or online training, and following up training.
* Proactively building territory plans for assigned territory with input from Management and Sales.
* Identifying desired customer learning objectives and outcomes, based on customer/stakeholder needs assessments.
* Guiding learners across the lifecycle of their Roborock products, including best practices and product expertise.
* Design and deliver live (synchronous), customized onsite or online product training.
* Developing and producing quality, branded educational videos and guided learning paths.
* Preparing user guides and learning materials.
* Maintaining in-depth product knowledge, including the understanding of future enhancements.
* Advocating on behalf of customers, providing suggestions and feedback regarding product enhancements and improvements to improve product quality.
* Provide leadership to assess training team members' strengths effectively, create an environment of open communication and collaboration, and work towards achieving team goals.
Required qualifications
* University Bachelor's degree,
* At least 2 years of experience in preparing, training and tracking training content in the field of training,
* Experienced in training planning and organization,
* Strong written and verbal communication skills,
* Good command of MS Office programs,
* Able to work in a solution and target oriented manner,
* Having a proactive perspective and objective,
* Responsible for job follow-up and finalization,
* Highly motivated, prone to teamwork,
* Able to keep up with the intense work tempo, advanced time management,
* Analytical perspective, advanced reporting skills,
* Able to use training platforms,
* No travel restrictions, have a Class B driver's license