Overview
The opportunity As IT Continuous Improvement Expert you drive and elevate the maturity of process improvement initiatives across the organization by embedding a culture of continuous improvement, enhancing operational excellence, and enabling sustainable change through data-driven methodologies and stakeholder engagement.
Responsibilities
- Drive Process Maturity Development Process in IT
- Drive or support strategic improvements projects and deliver process management utilizing Lean Six Sigma (L6S) and other CI methodologies like PDCA, 8D
- Constantly review process’ and tools’ quality and costs to guarantee operational excellence and propose improvements
- Derive insights and conclusions based on the data evaluation applying statistical methods and data analytics
- Continuously improve the data collection, measurement, and investigation process
- Identify and track costs / benefits associated with improvements
- Use the knowledge of Customer Value and Voice of the Customer based on Lean Six Sigma and apply it within assigned responsibility
- Convey compelling insights to varying levels within the organization using storytelling techniques and delivering presentations to senior management and across IT organizations
- Responsible for ensuring compliance with applicable external & internal regulations, procedures & guidelines.
Your Background
- Minimum of 5 years of professional experience as a Continuous Improvement Specialist
- Lean Six Sigma Green Belt certification or higher (mandatory)
- At least 5 years of experience as an IT Auditor
- Prior experience working in an international, matrixed organization is preferred
- Strong rational capabilities with proven expertise in data interpretation and insight generation
- Proficient in Microsoft Office Suite (Excel, PowerPoint) at an intermediate level or above
- Skilled in data management and visualization tools, including Power BI
- Proficient in mTab for data investigation and reporting
- Working knowledge of ServiceNow platform
- Excellent communication and presentation skills, with the ability to engage stakeholders at all levels
- Experience in Organizational Change Management; PROSCI certification is considered an asset
- ITIL certification is a plus
More About Us
- We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.
Hitachi Energy is a integral technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
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