At Odisei Music, we're building the future of wind instruments. But we can't do it while drowning in repetitive work, manual processes, and tool confusion.
That's where you come in.
We're looking for someone to own our internal tools and workflows, automate everything that slows us down, and help the whole team move faster with fewer headaches.
This is a cross-functional role where you'll work directly with the CTO, marketing, support, and ops teams. From improving our stock workflows in to supporting our support team with smarter automations in Klaviyo, you'll be the go-to builder for internal efficiency.
We're not looking for someone to just fix problems. We want someone who spots opportunities, prototypes fast, and uses automation and AI to boost team impact.
Tasks
Internal Tools & Workflows
You'll be the point person for all things internal tools — making sure they're well set up, connected, and actually help us do our jobs better.
* Manage and optimize our setup (CRM, operations, stock & inventory, logistics)
* Own and improve automation flows using n8n and other low-code tools
* Keep our internal systems clean, consistent, and aligned with how we work
* Help team members configure their own workflows and become more autonomous
AI-Enabled Efficiency
You'll bring an AI-first mindset to how we work, integrating tools like Gemini, ChatGPT or custom agents into everyday workflows.
* Help teams augment their work with AI (e.g. email triage, documentation, reporting, prototyping...)
* Prototype internal AI agents to speed up repetitive tasks
* Act as an internal "AI coach" to help the team level up
Support & Customer Operations
You'll collaborate with our Support and Marketing teams to improve customer-facing workflows.
* Configure AI support agents & flows using Klaviyo
* Automate common support tasks & tracking using workflows and scripts
* Ensure smooth cross-tool workflows (e.g. Shopify → CRM → Klaviyo)
Team Productivity & Enablement
You'll help the whole team move faster by enabling better self-serve tools, reducing dependencies, and making sure things don't get stuck.
* Help unblock teammates when tech/tooling questions pop up
* Standardize documentation & onboarding around internal systems
* Proactively flag bottlenecks and suggest better ways to do things
You're not here to fix things when they break: you're here to build tools and workflows so things just work.
Requirements
Tools You'll Work With
* (core system for CRM, ops, stock)
* n8n (automation workflows)
* Klaviyo (marketing/support automation)
* Google Workspace (Docs, Sheets, Apps Script)
* Shopify, PostHog, and WooCommerce (basic integrations)
* Bonus if you've dabbled with: AI tools (ChatGPT, Claude, etc.), scripting (JS/Python)
You might be a fit if...
* You've done internal ops, tech support, or automation work in a small, agile team
* You love shaving hours off people's day by removing repetitive tasks
* You're curious and fast-learning with new tools and APIs
* You have good product/UX instincts, even without being a designer
* You don't need to be told what's broken — you spot it, fix it, and document it
* You love what AI can unlock, and you're already using it in your own workflows
* Bonus: you care about music, learning, or instrument culture (but no need to play)
Benefits
* Full-time contract
* Direct access to CTO, clear goals, quick feedback loops
* Real ownership on internal ops and visible impact every week
* Possibility to grow into a more strategic or technical role over time
Interested?
Send us:
* A system or process you improved through automation
* Your favorite tool and why