SoftServe Business Systems was founded in 2003. We aim high;
our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business ability, and we take every step with extra care. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.Our customer is Anheuser-Busch InBev (AB InBev), the biggest brewery company in the world. We own over 630 beer brands (including Budweiser, Stella Artois, Hoegaarden, Beck’s, Leffe, Chernigivske) in 150 countries and are considered to cover 28% of the global beer market worldwide. European HQ is in Leuven, Belgium.BEES provides retailers with tools, data, and insights to help them thrive in their businesses. It enables retailers to browse products, place orders, arrange deliveries, manage invoices, and access business insights all in one place through its mobile app or website. The platform also focuses on building meaningful client relationships and driving partners’ performance with data.REQUIREMENTSExperience in product implementation and expansion (including implementing Magento, or similar platforms)Solid understanding of business process description methodologiesAdvanced English proficiency (both written and spoken)Strong skills in conducting business user interviews and presenting findingsProficiency in gathering and documenting business and project requirements (BRDs & PRDs)Familiarity with UX principlesExpertise in BPMN for business process analysis and modelingExcellent logical thinking, multitasking, and organizational skillsExceptional communication skillsHigh level of proactivity, creativity, and ownershipExperience collaborating with technology implementation teamsKnowledge of the Software Development Life Cycle (SDLC) and Agile / Scrum methodologiesNice to haveA passion for learning and self-improvementA drive to inspire and elevate those around youWillingness and flexibility to travel to diverse and unconventional locationsEnthusiasm for working in a fast-growing, multicultural, product-oriented environmentInterest in contributing to global product development processes within a multinational settingPrevious experience working with e-commerce platformsRESPONSIBILITIESAcquire and maintain deep knowledge of the BEES platform’s functionalitiesParticipate in business workshops to understand client processes and workflowsAnalyze clients’ systems and business workflows, and propose options for restructuring to avoid unnecessary customizationTranslate customer needs into features on the BEES platformAct as a bridge between the customer and the development team to ensure mutual understandingIdentify and clarify any gaps during the discovery phaseCollaborate with customer stakeholders to produce product assessment documentation and translate it into actionable implementation tasksServe as a BEES Ambassador, supporting both customers and internal teams with product-related inquiriesJ-18808-Ljbffr
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