JOB PURPOSE
You support the Stock Manager in all responsibilities related to warehouse management and providing services to the Store. You ensure the correct handling of goods in store, complying with KPIs, guidelines, and company procedures for product care.
RESPONSIBILITIES
* Ensure the care and protection of products according to company guidelines.
* Manage daily receipt and storage of goods in line with company procedures, preparing products for the sales floor and special areas while optimizing efficiency.
* Prepare shop-to-shop and return transfers in compliance with guidelines and timelines.
* Handle the flow of E-Commerce orders (Prada.com or e-Tailers), ensuring service levels.
* Manage flow of damaged, not sellable products (On Hold, Consignment, etc.), and products under repair.
* Organize packaging and stationery physically and on IT systems.
* Manage display objects system.
* Participate in the management of uniforms and gifts flow.
* Ensure proper protection and packaging of products inside the store and for transfers, including E-Commerce shipments.
* Follow company guidelines in theft cases, including communication and documentation.
* Assist in investigations of system negatives.
* Manage product flow and documentation, recording movements in the IT system.
* Organize and execute physical and cycle inventories of products, respecting timing.
* Support warehouse activities related to sales.
* Ensure warehouse security and cleanliness.
* Assist in optimizing warehouse space in collaboration with Store and Operations Managers.
* Support Sales Associates during sales and collaborate with Visual Merchandising when needed.
* Maintain contact with providers.
* Organize and update archives monthly.
* Comply with KPIs, guidelines, and procedures from Store Operations, Store Manager, or Headquarters.
KNOWLEDGE AND SKILLS
Experience in a similar role within fashion brands. Fast-paced and well-organized. Good knowledge of English. SAP system knowledge preferred. Ability to work in a team. Fluent spoken English expected.
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