Account Management Intern – University Agreement Required🚀 About the Job: The Story So Far - Who We AreWe are an innovative mortgage solutions company catering to both resident and non-resident profiles looking to acquire a mortgage for property in Spain. 🏡 We operate under two distinct brands to better address the unique needs of our clients:Bayteca for ResidentsMortgage Direct for Non-ResidentsAs we continue to grow, we’re looking for an Account Management Intern who is highly organized, customer-oriented, and excels at Excel (pun intended 😉). You’ll support our B2B Account Managers in managing our active portfolio of partners and ensuring seamless communication and processes.This is an excellent opportunity for someone eager to gain hands-on experience in account management, business development, and operations within a fast-growing international company. 🌟🌟 The Ideal Candidate:Detail-Obsessed: You love organizing information, streamlining workflows, and keeping things running smoothly.Excel Power-User: You know your way around spreadsheets, from VLOOKUPs to pivot tables (and maybe even a dashboard or two).Customer-Oriented: You care deeply about people and go the extra mile to ensure a great experience for clients and partners.Team Player: You collaborate well and communicate clearly with colleagues and partners alike.Eager to Learn: You’re open to feedback, proactive, and excited to grow within the company.💻 About the Role: What You’ll DoAs our Account Management Intern, you’ll be supporting the B2B Account Manager and the wider Business Development team to deliver excellence in partner management, reporting, and communication.Your Key Responsibilities:🤝 Partner amp; Account SupportAssist in onboarding new B2B partners with presentations, welcome kits, and training materialsSupport day-to-day communication with partners and help respond to queriesHelp maintain and organize internal documentation, partner records, and performance tracking📊 Data amp; ReportingPrepare regular reports using Excel on partner performance, lead quality, and pipeline statusCollaborate with the team to provide actionable insights from dataHelp identify opportunities to streamline workflows and improve partner experience🧠 Process amp; CoordinationWork closely with BizOps, Growth, and Finance teams to ensure smooth internal coordinationHelp track commission payments and partner documentationSupport cross-functional projects related to account management and partner success🎯 What You BringStrong proficiency in Excel (formulas, formatting, data visualization)Able to sign university agreementExcellent organization and time management skillsStrong written and verbal communication skills in English (C1+)A proactive, self-starter mindset with high attention to detailAvailability to work on-site in Madrid 3–4 days a weekNice to Have:Experience or coursework in Business, Marketing, Economics, or similarPrevious internship or customer-facing experienceFamiliarity with CRM tools (e.G., HubSpot, Salesforce)🎁 The Perks: Why You’ll Love Working Here💶 Paid internship: €800/month🍽️ Meal Vouchers: €240/month🏢 Work Environment: Beautiful office in Barrio Salamanca, Madrid🌍 International Culture: Work alongside an amazing team from across the globe🎉 Fun Activities: Cultural outings, after-work events, and more