Information Technology Specialist II (Computer Information Services Department)
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Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
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The purpose of this position is to provide uninterrupted, full-capacity performance of PowerSouth’s computer systems. This includes low user impact servers, appliances, desktops, laptops, printers, scanners, mobile devices, etc. The position assists users with technology through help desk, troubleshooting, training, and ensures security of end‑user devices through proper setup and configuration. It also keeps complete hardware and software inventories for reporting and software compliance.
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Job Summary and Minimum Qualifications
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- Associate degree in Information Technology (Electronics, Computer Science) or closely related field; or a minimum of 3 years of relative experience if degree is not held.
- Technical knowledge of computer systems, electronic systems, networks, software applications.
- Ability to educate others, answer questions, troubleshoot related problems.
- Ability to use judgment, discretion, initiative, cooperativeness, and creativity.
- Familiarity with research tools, volt‑ohm meter, network cable testers, and various power and hand tools (drills, saws, screwdrivers, wrenches, etc.) to repair technology‑based problems.
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Job Responsibilities
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Configure, maintain, and troubleshoot end‑user computer systems, mobile devices, and peripheral equipment.
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Install, maintain, and repair low user impact servers and appliances; perform systems administration tasks related to user account maintenance, disk management, system performance monitoring, and system backups.
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Implement security techniques, practices, and methods to safeguard the network and technology devices.
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Maintain and organize warehouse storage for new systems and complete inventory of computer parts to provide immediate access to replacement systems and parts.
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Troubleshoot network equipment and interoffice computer wiring system to provide timely availability of network circuits.
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Promote teamwork, group goals and objectives, and proper communication and cooperation within the department, division, and the entire organization. xugodme
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Benefits
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Medical and Dental Insurance
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Vision Insurance
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Pension Plan funded 100% by the company
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401(k) Plan with up to 5% employer match
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Group Life Benefits
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Short-Term and Long-Term Disability
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Paid Holidays
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Paid Personal and Sick Leave
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Educational Assistance
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Employment is subject to a negative drug screen, background check, and completion of a comprehensive application for employment.
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EOE, including disability/vets