About the Role
Enterprise AI platforms is seeking a proactive and technically oriented Business Analyst / Scrum Master to lead Agile delivery and drive business value across our data-driven strategic intelligence products. This hybrid role requires a professional skilled in both stakeholder engagement and Agile process facilitation to support delivery excellence and alignment with business outcomes.
Key Responsibilities
* Business Analyst Focus
o Collaborate with Product Owners, stakeholders, and cross-functional teams to gather, document, and refine business requirements.
o Drive backlog refinement sessions, ensuring all user stories meet the Definition of Ready (DoR) and include clear acceptance criteria.
o Analyze business and user data, offering insights to support decision-making and feature development.
o Translate complex business needs into structured, testable stories in JIRA, aligned with product goals.
o Partner with UX, Devs, and Product Analyst to prepare features for delivery with high user and business value.
* Scrum Master Focus
o Facilitate Agile ceremonies: Sprint Planning, Stand-ups, Retrospectives, and Reviews.
o Foster team self-organization, continuous improvement, and Agile best practices across delivery pods.
o Monitor and promote user story quality and Agile hygiene in collaboration with the PA/BA.
o Support impediment removal and maintain flow and delivery predictability.
o Coach the team and stakeholders on Agile mindset, workflows, and governance.
Requirements
* 5+ years of experience as a Business Analyst, Scrum Master, or hybrid Agile practitioner.
* Strong experience in Agile delivery frameworks (Scrum/Kanban) and tools (e.g., JIRA, Confluence).
* Proven track record in writing clear, concise user stories and facilitating backlog refinement.
* Ability to facilitate team discussions, guide decision-making, and lead through influence.
* Familiarity with data-driven product environments and strategic reporting tools (e.g., dashboards, analytics).
* Experience working in global teams and across time zones is highly valued.
* Excellent communication in English (written and verbal); Spanish is a plus.
Qualifications
* Agile certifications (e.g., PSM, SAFe, PMI-ACP, or BCS BA qualifications).
* Knowledge of data pipelines, AI products, or experience supporting UX/UI teams.
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