About Murphy AI
Murphy AI is revolutionizing debt collection through conversational artificial intelligence. We're building an advanced debt recovery platform where AI agents conduct natural, empathetic conversations across multiple channels—with a special focus on voice interactions at scale.
Our AI agents don't just send emails or SMS. They pick up the phone, understand human speech, respond intelligently, and negotiate —all while maintaining the nuance and empathy that complex financial conversations require. We're talking about real-time speech processing, emotional intelligence, and conversational flows that adapt on the fly.
The challenge? Making our agents sound so natural that debtors forget they're talking to AI, while handling the complexity of financial negotiations, regulatory compliance, and emotional conversations—and making the system increasingly more intelligent with every interaction.
The Role
As our Senior AI Engineer, you'll be at the forefront of our voice and conversational AI capabilities. You won't be building generic chatbots—you'll be architecting the intelligence behind thousands of daily phone calls and multi-channel conversations that recover millions in debt while treating people with dignity.
You'll work on challenging problems where generative AI meets real-world voice interactions: designing conversational flows that handle complex negotiations, optimizing speech systems for natural dialogue, and adapting our platform to work seamlessly for different clients with varying requirements and constraints.
What Makes This Role Unique
- Real-world voice AI impact : Your contributions directly power live phone conversations with real people
- End-to-end ownership : From conversation design to deployment and optimization
- Complex conversational challenges : Navigate