Role: Customer Success Manager - Spanish Speaking
Location: Remote - trip to Paris office once every other month.
Benefits: Stock Options, Healthcare, Pension
Salary: €35,000-€40,000 base + 25% bonus
No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.
About the Company:
We're working with a market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix, Uber, and Coca-Cola.
The Role:
As a Customer Success Manager you'll manage a portfolio of accounts, focusing on retention, development, and revenue growth. Key responsibilities include:
* Building and managing long-term client relationships (C-level to operations).
* Retaining and developing a strong customer portfolio of 90-100 accounts
* Preventing churn while identifying upsell and cross-sell opportunities.
* Monitoring KPIs and achieving monthly retention and sales growth targets.
* Collaborating closely with Sales, Product, and Marketing teams.
* This is a high-impact role perfect for someone who thrives in a fast-paced, team-oriented environment.
What We're Looking For
* 3+ years of experience as a Customer Success Manager in a SaaS environment.
* Background in the MarTech industry (preferred).
* Fluent Spanish and English (essential)
* Proficiency in tools like Salesforce, Planhat, ChurnZero, or Custify is a plus.
* A proactive, results-driven mindset with excellent communication skills.
What's in It for You?
* Generous benefits package: stock options, healthcare, pension.
* The flexibility to work remotely from anywhere.
* Opportunity to work with global brands and shape marketing strategies. xohynlm
* Demonstrated ability to increase customer satisfaction.