We are looking for French speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of automobiles, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills and enrich your CV with notable work experience.
Responsibilities
* Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
* Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
* Respond to inquiries about products and services, offering expert advice on a range of car-related matters
* Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
* Turn every customer into a happy customer
Qualifications
* Fluency in French
* Very good use of English – both in written and spoken language
* A profound passion for cars is a big plus
* Work experience as a customer support/customer care representative will be considered an asset
* Highly developed communication skills
* A genuine problem-solving mentality and a deep sense of ownership
* Tech savviness and learning agility
Benefits
* Complete relocation support (flight ticket to Greece, pick-up & drop – both at no cost to you)
* Competitive monthly salary + 2 extra salaries per year
* Fully remunerated training by certified instructors
* Referral Program: Bring your friends and receive great bonuses!
* Consistent support for anything you may need along the way
* Numerous benefits and discounts
* State-of-the-art premises, providing a great working environment with relaxing break areas
* Special events as well as community & social responsibility initiatives
* Free online Greek language courses
* Professional growth & development opportunities within a multicultural, safe and fun workplace
* Work for a Great Place to Work-Certified Company
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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