Jr Warehouse & Country Delivery Specialist
Alcantarilla, Murcia (Spain) | On-site
Ready to be the engine behind flawless delivery?
At Hero, Logistics & Customer Excellence is where promises turn into reality. From the moment an order is placed to the second it reaches our partners, this team ensures everything runs smoothly. In this role, you won’t just keep operations moving — you’ll shape how efficiency, technology, and service excellence come together to delight our customers every single day.
What you’ll achieve
Warehouse Operations & Automation:
* Automated warehouse operations, WH maintenance, WH fault resolution.
* You will oversee and support automated pallet warehouse operations, ensuring systems perform reliably and efficiently while quickly resolving technical faults before they impact service.
Champion Logistics Flow:
* You will manage inbound and outbound processes, monitoring goods receipt and dispatch from external suppliers to keep our logistics center perfectly synchronized.
Drive Smart Picking & Movement:
* You will work with advanced tools like Voice Picking systems and LGVs (Laser Guided Vehicles), enabling seamless pallet movement from warehouse to loading areas.
Own Incidents, Protect Performance:
* You will identify, record, monitor, and resolve operational incidents, minimizing impact, preventing recurrence, and safeguarding service levels.
Connect the Supply Chain:
* You will support domestic and international transport coordination, working closely with carriers, supply planners, and external suppliers to align production schedules and deliveries.
Planning & Forecasting
* Forecasting and demand planning support: supervision and collaboration with the Demand Planning and the Category Supply Planners.
Build the Future of Operations:
* You will actively participate in improvement projects, helping to implement new processes and bring fresh ideas that elevate efficiency and performance.
Who you are
Engineering-Minded Problem Solver
* Bachelor’s degree in Industrial Organization, Mechanical Engineering, Industrial Technologies, or similar engineering background.
* You enjoy breaking down complex operational challenges and turning analysis into action.
Logistics & Continuous Improvement Enthusiast
* Previous exposure to warehouse planning, automation, or continuous improvement activities is highly valued.
* You see inefficiencies as opportunities to do things better, faster, and smarter.
Clear Communicator in a Global Context
* Native or C2-level Spanish and advanced English (C1), with confidence communicating across teams and partners.
* You translate operational data into clear, actionable messages.
Organized Team Player
* Strong time management and collaboration skills, thriving in cross-functional environments.
* You enjoy working side by side with planners, suppliers, and logistics partners.
Tech-Curious Self-Starter
* Adaptable, proactive, and enthusiastic about using technological tools to optimize processes and deliver results.
* You learn fast and take ownership from day one.
Our Culture: How We Grow Together
* ✨ Create wow: We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It’s about Curiosity, Innovation and Consumer/Customer Focus.
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