Job Title: Business Analyst - Mobile Applications Experience Level: 12-16 Years (5 Open Positions) Location: Madrid, Spain (Client Location) Work Model: Hybrid (2 – 3 Days/Week) Language Proficiency: Below Most Preferred English Spanish French Greek English Spanish French English Spanish Greek English Spanish Note: Candidate should be open to travel to France, Portugal and Greece as needed. Travel Expenses will be covered withing company's policy limits. Job Summary: The Business Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This role involves working closely with stakeholders to gather requirements, analyze business processes, and ensure the successful implementation of mobile app projects. The ideal candidate will have a strong background in Agile methodologies, a proven track record of working with European clients. Key Responsibilities: Collaborate with stakeholders to gather and document business requirements for mobile app projects. Conduct detailed analysis of business processes and workflows to identify areas for improvement. Develop and maintain project documentation, including business requirements, functional specifications, and user stories. Translate high-level, complex business requirements into functional specifications Understand business impact of the requirements and take complete functional ownership of the solution. Work with cross-functional teams, including developers, designers, and QA, to ensure requirements are understood and implemented correctly. Facilitate communication between business and technical teams to ensure alignment and successful project delivery. Conduct user acceptance testing (UAT) and ensure that deliverables meet business requirements. Monitor project progress and provide regular updates to stakeholders. Identify and mitigate risks associated with mobile app projects. Stay up-to-date with industry trends and best practices in mobile app development and agile methodologies. Support business development and pre-sales Advisory role on IT Strategy, Applications portfolio optimization, governance and development processes Monitor KPIs and user feedback to iterate on product features. Qualifications: Bachelor’s degree in information technology, MBA / PGDM / PGDBM or equivalent is a must have. 12-16 years of experience as a Business Analyst, with a focus on mobile applications. Experience working with European clients or stakeholders. Fluency in English and at least one of the following: Spanish, French, Greek, or Portuguese. Strong understanding of agile methodologies and experience working on greenfield and migration projects. Excellent analytical and problem-solving skills. Proven ability to gather and document business requirements and translate them into technical specifications. Experience with project management methodologies and tools. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Certification in Business Analysis (e.g., CBAP) is a plus. Familiarity with tools like JIRA/Azure DevOps, Confluence, Figma, and analytics platforms. Preferred Skills: Experience with e-commerce platforms and related technologies. Knowledge of user experience (UX) design principles. Familiarity with mobile app development frameworks and tools. Experience in B2C mobile applications. Background in digital transformation or customer experience projects. Knowledge of GDPR and European data privacy regulations.