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Digital operations executive

Marbella (29603)
Mas Maya
Publicada el Publicado hace 13 hr horas
Descripción

The RoleMas Maya is a fast-growing international start-up looking for a proactive and solution-oriented Digital Operations Executive to join our team based in Conil de la Frontera (on-site).This role is responsible for owning the day-to-day digital execution of the business — ensuring our website, systems, and internal tools run smoothly, stay aligned, and are consistently up to date.You’ll be the link between ideas and execution, while also acting as a go-to person for internal tech support and problem solving across the team.The ideal candidate is highly organised, detail-oriented, and enjoys figuring things out — from improving workflows to troubleshooting issues.Key ResponsibilitiesShopify & Website Management- Manage and maintain our Shopify stores day-to-day- Ensure all content is accurate, on-brand, and up to date- Keep translations aligned and consistent across all languages- Upload and update products, pages, blogs, and landing pages- Maintain site hygiene (broken links, UX issues, outdated content)- Support SEO implementation (metadata, structure, content updates)Email & Campaign Execution- Build and send newsletters using Klaviyo- Upload content provided by the team into campaigns- Ensure correct segmentation and targeting of audiences- Maintain consistency in layout, formatting, and brand presentationTask & Workflow Ownership- Manage and prioritise incoming tasks based on business impact- Ensure deadlines are met without constant oversight- Bring structure to recurring operational tasks- Make sure nothing falls through the cracksDeveloper Coordination- Act as the main point of contact with developers- Translate business needs into clear, structured briefs- Follow up on progress and ensure quality delivery- QA test all updates before they go liveSystems & Internal Tech Support- Troubleshoot day-to-day tech issues across the team- Set up emails, accounts, computers, and printers- Support tools such as Shopify, CRM systems, and automations- Help keep the team operational and efficientProcess Improvement- Document and improve internal workflows (SOPs)- Identify inefficiencies and suggest better ways of working- Support implementation of new systems and toolsCustomer Journey & Conversion Support- Assist in improving the online customer experience- Support optimisation of forms, quote flows, and funnelsQuality Control- Ensure all work is accurate, functional, and on-brand- Catch and resolve issues before they become problems- Take ownership of mistakes and fix them quicklyCandidate ProfileWe are looking for someone who takes ownership and enjoys solving problems.This is not a passive role — you will be expected to prioritise, troubleshoot, and keep operations running smoothly without constant direction.You bring:- Strong problem-solving mindset (essential)- Excellent organisation and attention to detail- Ability to prioritise based on impact, not just urgency- Clear communication skills, especially with developers- Experience with Shopify (strong advantage)- Familiarity with tools like Klaviyo, CRM systems, or similar- Basic technical understanding (HTML/CSS or similar is a plus)- Ability to work independently and take responsibility- Fluent English (required)About Mas MayaInspired by ancient Mayan tradition, Mas Maya is an Andalusian-based company, producing eco-conscious, architectural finishes. Uniquely formulated and crafted from locally sourced, abundant raw materials and a blend of refined plant extracts, our products are eco-conscious, breathable and entirely free of VOCs and toxins. Its mineral composition has been shown to mirror structures found in seashells and mother of pearl — a quality that lends the material both its natural beauty and exceptional longevity.Created for architects and interior designers, Mas Maya is a refined mineral finish that brings together heritage, material intelligence and a sense of ease — shaping spaces that feel calm, considered and deeply connected to their surroundings.Mas Maya is a fast-growing company specialised in high-end natural coatings in a wide range of colours and finishes. Alongside product development, we deliver complete installation solutions for premium residential, architectural and design projects.

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