Geodis - Customer Operations (Entry Level)
GEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through proven expertise across our five lines of business: Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport. Our emphasis on excellence in these areas has made us a worldwide supply chain leader, committed to helping clients overcome their logistical constraints.
At Geodis Road Transport we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Our Customer Account Managers assist with the development and growth of the initial customer network for the Geodis marketplace. You are part of a team that partners with external clients and the internal sales team to facilitate and execute daily operations, while anticipating challenges and presenting solutions to delight our Enterprise customers and support Geodis RT's business objectives. Account Managers are committed to continuous improvement. We are seeking candidates who are excited to help create a product with lasting value, have a desire to improve their operations acuity, and are passionate about changing the Logistics Industry abroad.
What You'll Do
· Direct, manage and execute daily operations in support of our International customer base
· Work with customers to continually seek new solutions for their logistics challenges
· Manage any issues that come up in the normal operation of freight movement
· Be able to speak to core operational and growth metrics with the management team
What You'll Need
· Demonstrated ability to solve problems under pressure
· Innovative mindset focused on doing things better, faster, more efficiently
· Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners
· Passion for the service needs of our customers and transportation partners
· Analytical and critical thinking ability
· Strong communication and organizational skills
· Bachelor's Degree or equivalent experience