The Role
Veeva Link envisions building connected data applications to improve research and patient outcomes. Link Medical Insight is a product that captures, reveals, and disseminates medical insights across the enterprise, enabling medical teams to refine strategy based on scientific insights.As the Senior Manager Agile Operations, you will be the go-to person for all questions about the data operations regarding Medical Insights. You will interface with product management, central data operations, software engineering, data science, data governance, and quality control teams.To thrive in your role, you have an academic background or working experience in operations in a big tech company or a hyper-growth company. You work agile with a high degree of autonomy to drive customer success. Additionally, you are familiar with driving continuous improvements, process excellence, and motivating large teams to go above and beyond. You communicate effectively with stakeholders and can deliver high-quality results within a tough timeline. You are comfortable working remotely in an international environment.We care about a great cultural fit. You should enjoy working at speed in multicultural teams. If you are excited about data, Life Sciences, and working for a fast-growing tech company, we are the optimal fit.
What You'll Do
1. Build a dynamic, proactive, and high-performing team
2. Optimization of processes and development of best practices
3. Steering of meaningful KPIs to drive performance, such as efficiency and quality
4. Ensure high data quality and drive quality improvement initiatives by, e.g. use of root cause analysis
5. Develop and manage budget for projects and be accountable for delivering against business goals/objectives
6. Cross-collaboration with other internal teams to ensure customer success
Requirements
7. 5+ years of experience managing and developing large-scale teams
8. Comfortable working in a dynamic environment with multiple stakeholders
9. High degree of autonomy and agility and a proven track record of delivering customer success
10. Experience in developing scalable processes and fostering best practices
11. Experienced people manager with a proven track record of building dynamic and high-performing teams
Nice to Have
12. Master’s degree, MBA, or PhD in Life Sciences
13. Lean Six Sigma certification
14. Exposure to software or life science industry
Perks & Benefits
15. Opportunity to work in a diverse and international workspace
16. Personal development budget
17. A significant contribution to the pension fund
18. Life insurance
19. Fitness reimbursement
#RemoteSpainVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .