Platform & Coaching Programs Lead
Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.
Remote (with a preference for candidates based in APAC, Europe, or the Middle East to align with core
business hours)
Initial freelance/contract (6–12 months) → potential full-time
About CoachBase
CoachBase is a global digital coaching platform redefining professional development through technology, data, and a curated network of 1,100+ ICF-certified coaches across 65+ countries.
We partner with leading multinational corporations, primarily across APAC and EMEA, delivering scalable and measurable coaching programs — from emerging talent to senior executives.
As we enter our next phase of growth, we are looking for a hands-on, commercially driven leader to scale both our platform and business globally.
Role Overview
This is a hybrid strategic and execution role at the core of CoachBase.
You will lead:
* Platform evolution
* Commercial growth
* Client delivery
* Operations and team scaling
You will play a key role in shaping the company’s trajectory while remaining deeply hands-on across functions.
Main Responsibilities
Commercial & Client Development
* Lead B2B sales and business development (client pitches, demos, proposals)
* Own RFP responses and procurement processes
* Manage senior client relationships (HR / L&D leaders, sponsors, program teams)
* Translate client needs into tailored solutions and platform enhancements
Coaching Program Delivery
* Act as strategic account lead for clients
* Oversee:
* Program launches
* Program performance and reporting
* Feedback loops and continuous improvement
* Executive-level client engagement
Platform & Product Development
* Define and prioritize product development needs
* Translate business and client needs into clear functional requirements
* Work closely with tech teams to design, test, and deploy features
* Ensure a client-centric, scalable user experience
User Support & Operations
* Ensure high-quality user support across participants and coaches
* Oversee platform activity and operational performance
* Scale and optimize processes through automation, AI, and data-driven workflows
Finance & Performance Management
* Oversee:
* Client invoicing and contracts
* Coach payments
* Financial tracking and dashboards
* Monitor KPIs, margins, and overall business performance
Team Leadership & Coach Network
* Lead a cross-functional team, primarily based in APAC
* Build and scale the team over time (structure, hiring, development)
* Oversee coach recruitment and onboarding globally
* Ensure consistent quality and experience standards
Brand & Marketing
* Oversee digital marketing and brand positioning:
* Content (LinkedIn, thought leadership, blog)
* SEO and inbound strategy
* Increase visibility through:
* Events, webinars, and roundtables
* Strategic partnerships
Strategy & Growth
* Shape and evolve CoachBase’s business model, value proposition, and go-to-market strategy
* Align platform development with commercial and client needs
* Identify and drive new growth opportunities (markets, segments, partnerships)
Ideal Profile
* 7–10+ years of experience
* Strong experience in project / program management and client facing roles
* Experience contributing to or leading B2B sales and xsgfvud procurement processes
* Strong experience working with senior stakeholders in multinational environments
Key strengths:
* Entrepreneurial mindset (ownership, problem-solving, adaptability)
* Strong commercial mindset (sales, client management)
* Ability to operate in fast-paced, ambiguous environments
* Strong prioritization and multi-tasking capabilities
* Highly hands-on, execution-driven
* Strong critical thinking and ability to challenge constructively
Requirements:
* Experience in L&D, coaching, or talent development
* Strong interest in and affinity with technology / digital tools
* Advanced command of MS Word, PowerPoint, and Excel (must-have)
Nice to have:
* Exposure to product / platform environments
* Experience managing global / remote teams
What We Offer
* A high-impact leadership role in a fast-growing global business
* Strong autonomy
* Flexible remote setup
* Competitive compensation + performance-based incentives
* Opportunity to transition into a long-term leadership role
How to Apply
Please send your CV to: