We are looking for an experienced Health & Safety professional to lead and coordinate H&S activities across Europe and the Middle East within a customer-facing, multi-site environment. The role will focus on developing and implementing health, safety and wellbeing programs across a network of locations and offices, ensuring compliance with local regulations and internal standards, and promoting a strong safety culture across the organization.
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The position will be based in Madrid and will work closely with Operations, HR, Facilities, Security and external partners.
Key Responsibilities
Health & Safety
* Develop, implement and monitor Health & Safety policies and procedures across multiple countries and stores.
* Conduct regular inspections, risk assessments and audits to ensure legal and internal compliance (including general safety, fire safety, ergonomics and psychosocial risks).
* Monitor regulatory compliance and prepare H&S reports and documentation.
* Work closely with local managers, regional teams, HR and other stakeholders to identify risks and implement corrective actions.
* Design and deliver H&S training programs, including emergency procedures, safety protocols and injury prevention.
* Maintain accurate records of incidents, training and H&S activities.
* Develop and implement emergency response and evacuation plans.
* Oversee incident reporting and accident investigation processes, including root cause analysis.
* Coordinate occupational health surveillance and wellbeing initiatives.
* Ensure external contractors and suppliers comply with H&S standards.
* Participate in employee Health & Safety committees where applicable.
* Promote health, safety and wellbeing awareness campaigns across the organization.
* Stay up to date with H&S legislation and industry best practices.
* Act as the main point of contact for Health & Safety matters across the region.
* Liaise with regulatory authorities and external organizations when required.
Maintenance Coordination
* Help implement a consistent maintenance management process across the network, including issue reporting, prioritization, escalation and follow-up.
* Coordinate with local teams and external service providers to ensure efficient and compliant maintenance services.
* Support vendor management to ensure quality, compliance and cost control.
Security
* Support the implementation of security measures and procedures in coordination with the Security department.
Key Requirements
* Minimum 5 years of experience in a Health & Safety role with regional or multi-site/ stores responsibility.
* Experience in sectors with customer-facing environments such as retail, hospitality, banking, or similar environments where both employees and customers are present.
* Health & Safety education and relevant certifications.
* Strong knowledge of H&S regulations and risk assessment methodologies.
* Experience conducting audits, risk assessments and implementing action plans.
* Experience delivering H&S training programs.
* Strong communication and stakeholder management skills.
* Analytical mindset and problem-solving abilities.
* Ability to manage multiple projects in a fast-paced, multi-country environment.
* Proactive, autonomous and hands-on approach.
* Willingness to travel across Europe and the Middle East (less than 50%).
* Fluent English required; Spanish and/or French are a plus. xpzdshu
We offer the opportunity to join a leading international group, with strong potential for internal career development and a compensation package aligned with the candidate's experience.