To prepare for the future, we look to the past. As a new reality sets in at KENZO, Artistic Director Nigo reconnects with the values entrenched in the early beginnings of the Maison: designer fashion created for real life, imbued with the playful urbanity of Kenzo Takada's timeless legacy. A creative exchange, KENZO becomes an evolving dialogue between the pop culture of the founder's heritage and the street culture inherent to Nigo.
Through Nigo's instinct for contemporary design, a new vision takes shape at KENZO: 'real-to-wear', a genuine wardrobe founded in the authentic desires of the post-digital mentality. It is a realistic approach to fashion, which transcends the conventional labels of 'formal', 'casual' or 'street' in favour of the syntheses that make up real wardrobes today. A series of encounters take place: the everlasting codes of KENZO are considered through an instant lens, the 'Jungle' fashion of its founder is distilled into succinctly covetable items, and a new sense of exclusivity heigh Brand Ambassador
Brand Ambassador
Excite and install passion and pride for the brand.
Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
General Store VM/ Client Management
Reflect the visual merchandising guidelines promoting the brand image.
Enhance customer service standards in store to ensure the best client journey.
Sales/ Business Monitoring
Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
Build and maintain a relationship with them.
Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
Process the sale in a confident and professional manner.
Drive your product knowledge by keeping up to date with fashion trends.
Update yourself on all product lines through research
Ensure all Company policies and procedures are attended.
Support control and management of stock.
Team Management/ Back Office
Lead the team through morning briefings, objective setting, training and direct coaching together with the UK Retail Manager
Create a team spirit whilst managing, motivating and driving the team to increase sales and ensure efficiency
Ensure all Company policies and procedures are adhered to
Instruct and supervise staff in the correct execution of operating procedures, pricing, merchandise receipt, product returns
Evaluate the performance of each Sales Associate and provide constant feedback to ensure results
Responsible for the day to day needs of the business and administration.
A minimum of 3 years' experience in sales in a luxury, high fashion environment.
Experience in selling RTW / LG.
Passion for fashion and sales.
A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience.
Excellent personal presentation – a KENZO Brand Ambassador.
Understanding of Retail KPIs.
A fluent level in English is essential and additional languages are an advantage.
*This position is open to people with disability*
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