Our collaborator is a touristic apartments and rentals organization and the first coworking office created in Seville, Spain.
Being a touristic organization in one of the main destinations in Spain, they receive and host customers from all over the world. They are preparing a business development plan so they would like to have candidates to support them during their growth and help with customer relations.
Tasks
Customer relations and administration in a touristic rentals organization
* Supporting the customer relations team (check-ins - check-outs) in office and in the apartments.
* Providing perfect customer service to customers ensuring an excellent experience.
* Supporting the business development team.
* Contacting with clients.
* Implanting new OTAS and channel manager.
* Finance and payments.
* Help with organization and administration part.
* Digital communication.
* Events management.
Space manager in a coworking office
* Open or close the office.
* Reception tasks : learn sales methodologies of their services, guide new customers.
* Office tasks : check that everything is in order (Internet, material, etc.).
* Reply to emails from interested parties, prepare simple budgets if necessary.
* Administrative tasks : order of documents, digitization of some invoices, printing of documents for new clients.
* Marketing and content tasks : editorial calendar management of the company's social networks, social networks tasks, develop blog content.
* Assist in the internal communication of the coworking office.
* Reconcile with all customers, get to know them, understand them, listen to their suggestions.
Requirements
* Being outgoing and easygoing.
* Enjoying talking to people.
* Customer relations oriented.
* Basic Spanish.
* Full-time.
* 250€-350€ depending on the candidate.
* Health and accidents insurance.
* Training plan.
This vacancy may / may not be available or may be a sample of vacancies we have had. To get updated availability and options, please, apply : APPLY
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