Do you want to face new challenges without giving up the stability of a highly experienced technology group? At GMV...
We are expanding our teams in the Defence sector to be part of the technical support team for our cross domain products (secure exchange of information between different security domains).
WHAT CHALLENGE WILL YOU BE TAKING ON?
In our team, you will provide remote support to our customers and resolve incidents related to our products deployed in high security environments. You will participate in the commissioning of the products and you will be in charge of collecting customer needs and proposals for improvement in order to provide high quality technical support.
Among the most relevant duties, you will participate in the resolution of incidents and doubts of use of our products, in the assistance to the deployment in the commissioning at customers, deployment in test environments (mock-ups) and demonstration (pilots), as well as obtaining feedback from customers : proposals for improvement and identification of new needs.
WHAT DO WE NEED IN OUR TEAM?
For this position, we are looking for technicians with experience in product support, preferably in communications or cybersecurity.
The most relevant skills will be: ability to analyse communications in TCP/IP networks (addressing, routing, firewalls, etc.), PKI (certificate management, secure protocols, etc.), network traffic (Wireshark, tcpdump), application protocols (POP, IMAP, SMTP, FTP, HTTP...), environment virtualisation, knowledge and interest in cybersecurity.
WHAT DO WE OFFER?
Personalized career plan development and training.
National and international mobility. Do you come from another country? We can offer you a relocation package .
Competitive compensation with ongoing reviews, flexible compensation and discount on brands.
Wellbeing program: Health, dental and accident insurance; free fruit and coffee, physical, mental and financial health training, and much more!
In our recruitment processes you will always have telephone and personal contact, face-to-face or online, with our talent acquisition team. If you are contacted through any other process, please write to our team at
We promote equal opportunities in recruitment, and we are committed to inclusion and diversity.
WHAT ARE YOU WAITING FOR? JOIN US
If you have any questions please do not hesitate to contact Diego Hernandez Rojo, in charge of this vacancy.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology and Engineering
* Industries: Software Development, Computer and Network Security, and IT Services and IT Consulting
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