DescriptionWe are looking for a Dutch-speaking Customer Service & Technical Support Advisor with English proficiency.Purpose of the roleWe want experts to become ambassadors of our brands and provide 360º support across all our brands in presales and aftersales scenarios, including physical stores and e-commerce. The role involves basic technical support for troubleshooting and back-office tasks.RequirementsC2 Level of DutchAdvanced level of EnglishListening and understanding skillsEmpathy (Understanding others)Customer focusProblem-solving and technical learning abilitiesIntegrity and trustConflict managementDesirable experience:
Digital (user level), e-commerce user, cross-selling, up-selling, social media userExperience in in-store services attending to consumers in relevant product categories is a plusOffer38.5 hours/week, rotating shifts from Monday to Friday, 08:
00 to 18:
00Salary:
€24,659.54 gross/yearReferral Program:
Bring a Friend and earn up to €2,000 depending on language/projectOpportunities for career growth within the company as the team expandsExcellent work environment with team-building activities in a dynamic, international settingCommitment to Diversity, Equity & Inclusion:
We embrace diversity and do not discriminate based on gender, sexual orientation, race, religion, age, nationality, disability, pregnancy, veteran status, or other differences.
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