Overview
Digital Solution Engineer - AI Business Process (Dutch Speaker) at Microsoft. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and transform the way their business runs to drive profitability.
In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME-C segment, part of a high-growth, AI-powered global sales team. You will lead AI transformation engagements with a focus on Sales and Service domain expertise, owning the technical win strategy and supporting AI Business Process Sales Specialists by forming strong relationships with C-Suite executives, Business Decision Makers, and Technical Decision Makers to secure technical decisions and drive business value.
Responsibilities
* Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
* Own the technical win strategy for each opportunity. Engage with BDMs and TDMs to translate priorities into solution vision, leveraging Dynamics 365 Sales & Service applications and Copilot Studio expertise to secure technical decisions.
* Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications, Copilot Studio, and AI Agents.
* Lead proof-of-concept engagements for high-priority scenarios, document outcomes, and map customer solution requirements into detailed technical plans with milestones and risk mitigation strategies.
* Showcase Microsoft’s value in AI-powered business process D365 solutions to win technical decisions against major competitors;
address AI-related compliance, privacy, or security concerns early in the sales process and drive proof-based differentiation.
* Leverage the Microsoft partner ecosystem to enhance solution delivery, orchestrate co-selling and co-innovation with partners.
* Work with Customer Success Unit and Partners to ensure customers realize value from Dynamics 365 investments;
secure deployment plans, adoption milestones, and high-value feature adoption.
* Commit to ongoing professional development, complete required training and certifications, and achieve proficiency levels in consultative selling and Dynamics 365 solutions.
* Proactively share insights from wins/losses with the SE community and act as a technical thought leader through regular readiness events.
* Address solution architecture considerations and competitive objections;
assist in formalizing customer proposals.
Qualifications
Required/minimum qualifications
* Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
* Dutch language is a must
Additional or Preferred Qualifications
* Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
* Previous experience with cloud and hybrid, or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
* Certification in relevant Microsoft or industry technologies or disciplines (e.G., Microsoft Office 365;
Power BI;
Azure Administrator, Architecture, and Development exams;
Cloud Platform Technologies;
Information Security).
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Equal opportunity statements and additional notes remain part of the original description as required.
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