German Speaking Customer Service Representative...
German SpeakingCustomer Service Representative - Porto (On-site)
Location: Porto, Portugal
Work Model: Onsite
Working Hours
- Monday to Sunday: 06:00 – 21:00 (Rotative shifts)
- 2 rotative days off
Role Overview
As a Customer Service Representative, you will be responsible for delivering high-quality support to customers, handling inquiries efficiently, and ensuring a positive customer experience in German. No prior experience needed.
Responsibilities
- Handle customer inquiries via phone, email, or chat in German
- Provide accurate information and resolve issues in a timely manner
- Maintain a high level of customer satisfactionDocument interactions and follow internal procedures
- Collaborate with internal teams when necessary
Requirements
- German C2 level (mandatory)
- Good level of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Availability to work in rotative shifts
- €200 per month performance bonus
- Welcome bonus
- Relocation Support (details will be shared in the upcoming step)
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