Job Title
Technical Implementation Consultant
Job Description
Be a point of reference for our customers for technical aspects, ensuring high-quality services in the Medical IT arena, working from a high-competence European Customer Service Center.
Responsibilities:
* Understand performance expectations in terms of technical services and support.
* Meet with EDI services, applications, and sales teams as required to provide customer feedback, assist with project plans, and align schedules.
* Assist in providing technical direction and support to Application and Testing teams.
* Support the EDI Incident Support team in the accumulation and distribution of technical information.
* Keep Philips EDI service information database updated.
* Provide technical advice on software and hardware upgrades and changes to setup and functionalities.
* Interface with Research & Development teams for software bug reporting.
Qualifications:
* Bachelor's degree in Informatics, Biomedical Engineering, or an equivalent combination of related experience and education.
* Over 2 years of experience in a similar role.
* Excellent communication skills in Spanish and English; strong team player with problem analysis skills and ability to act on behalf of Philips in Healthcare IT projects.
* Experience in database design, implementation/development, administration, dataguard, backups and recovery, tuning, and Oracle Programming Language (PL/SQL developer).
* Experience developing simple integration components (COM object interfaces, Web interfaces, XML, HL7, etc.).
* Knowledge of Microsoft Server, VMware, and HiperV solutions.
* Understanding of Medical Standards: DICOM, HL7, and IHE.
* Availability to travel within the country or across Europe (e.g., trainings in Italy).
Work Environment:
We believe that we are better together. Field roles are most effectively performed outside of the main facilities, typically at customers’ or suppliers’ locations.
About Philips:
We are a health technology company committed to accessible, quality healthcare for all. Join us to make a meaningful impact. Learn more about our business, our history, and our purpose. If interested and you meet most qualifications, we encourage you to apply. Discover our culture of impact here .
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