Role - Salesforce Technical Program Architect
Location - Madrid Spain
Other locations to explore - Malaga Zaragoza in Spain
Type of Hiring - Full-time employment
Working Model – Hybrid
About and responsibilities
As an experienced Salesforce Technical and Program Architect, you will be focused on designing, implementing, and overseeing complex Salesforce solutions in the context of an enterprise architecture ecosystem that aligns with business needs and technical strategies that can be translated into an actionable and prioritised roadmap for development teams.
You will act as a trusted advisor/collaborator with the client’s Enterprise Architecture and Lead-to-Cash program teams, serving to bridge the gap between business and technical solutions. This ensures that Salesforce implementations are scalable, secure, and optimised for performance. This role requires a strong blend of consulting, relationship-building, technical expertise, strategic and analytical thinking, business acumen, enterprise/systems thinking, and communication/presentation skills.
Activities to perform:
· Technical Advisory and Consultation
· Engage with business and IT stakeholders to align on strategic vision, understand business goals, challenges, and opportunities, OKRs and KPIs
· Act as a technical advisor with strong business acumen for Salesforce platform usage, translating business needs into actionable architecture and roadmap recommendations
· Champion platform capabilities and provide thought leadership on how Salesforce can drive and articulate business value
· Strong collaboration with IT stakeholders on finding possible solutions with guardrails on best practices and root cause impact analysis if platform/enterprise architecture needs to be custom
· Be involved in Technical Architecture Board review meetings and Centre of Excellence discussion and provide input
· Strong Stakeholder Engagement & Communication with Program Leadership & Governance – Alignment is key to success!
· Be involved in Technical documentation and future innovation
· Architecture & Solution Design
· Design and architect scalable, secure, and high-performing Salesforce solutions across multiple clouds (e.G., Data Cloud, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Engagement, Heroku) and other up/downstream systems experiences e.G. MDM, Conga, Snowflake, Qlik, Microsoft etc.
· Develop reference architectures, integration patternås, and data models that align with enterprise architecture standards.
· Lead end-to-end solution design from concept to deployment, including prototyping, solution validation, and technical governance.
· Lead, design and facilitate technical design sessions;
architect and document technical solutions aligned with client business objectives;
identify gaps between client's current and desired end states
· Integration & Data Strategy
· Define and guide the implementation of Salesforce integrations with enterprise systems (ERP, MDM, Data Lakes, etc.) using best practices and middleware platforms (MuleSoft, Boomi, Tibco etc).
· Address data modeling, migration, and governance requirements early in the solution lifecycle
· Build and maintain strong relationships with cross-functional teams across Business, IT, Enterprise Architecture, and Operations.
· Facilitate workshops and present architectural strategies to both technical and non-technical stakeholders.
· Translate complex technical concepts into clear business-oriented recommendations.
· Oversee architectural alignment across multiple Salesforce programs and projects.
· Provide architectural mentorship and guidance to Salesforce developers, administrators, and consultants.
· Define and enforce architectural standards, development best practices, and delivery frameworks.
Skills and Experience Required:
· 10+ years of overall enterprise technology experience, with 8+ years in Salesforce architecture and platform leadership roles.
· Salesforce Experience in:
Data Cloud, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Engagement, Heroku
· Proven experience leading Salesforce transformation programs from strategy through implementation.
· Strong understanding of Salesforce architecture, capabilities, limitations, and roadmap.
· Deep hands-on knowledge of Salesforce multi-cloud architecture and design patterns.
· Experience working closely with Enterprise Architecture teams, influencing and aligning solutions with enterprise strategies.
· Strong expertise in APIs, middleware, and integration architecture (e.G., MuleSoft, Informatica, etc.).
· Strong understanding of data strategy, data modelling, governance, and analytics in the Salesforce context.
· Ability to create roadmaps, impact assessments, platform assessments, and recommendations based on business and technical drivers.
· Exceptional communication, facilitation, and interpersonal skills with ability to influence at all levels.
· Strong problem-solving and decision-making skills in complex enterprise environments.
· Deep expertise in root cause diagnosis, recommendation of best practices and technical architecture governance.
· Understanding of systems architecture and ability to design scalable, performance-driven solutions
· Understanding of key design patterns and large data volume limitations and best practices
· Understanding of data sharing and visibility considerations and how these play into platform architecture
· Familiarity with platform authentication patterns (SAML, SSO, OAuth)
· Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CLM, CPQ, marketing automation, reporting, etc.)
· Experience with platform security capabilities (TLS, SSL)
· Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
· Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
· Communication:
Clearly explaining complex information into easy-to-understand information to both technical and non-technical audiences. Can present clearly in English and strong written communication abilities.
· Problem-Solving:
Identifying and resolving billing discrepancies and issues.
· Analytical Thinking:
Interpreting financial data and identifying trends in payment behaviour.
· Attention to Detail:
Essential for Accurate Invoice Processing and Payment Application.
· Time Management:
Meeting strict billing deadlines and managing multiple billing cycles.
· Collaboration:
Working effectively with sales, operations, and finance teams.
· Adaptability:
Adjusting to changes in Enterprise and matrix environment.
· Team player:
Strong team player
Certifications:
· Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role
· Salesforce Certified Application Architect
· Salesforce Certified System Architect
· Salesforce Certified Platform Developer I & II
· Salesforce Certified Integration Architecture Designer
· Salesforce Certified Data Architecture and Management Designer
· Salesforce Certified Data Cloud
· Salesforce Certified Identity and Access Management Designer
· Salesforce Certified Marketing Cloud Engagement
· Salesforce Agentforce (nice to have)
· Salesforce Certified Heroku Architect (nice to have)
Preferred Experience
· Experience in enterprise-scale digital or CRM transformations.
· Familiarity with Agile, SAFe, or hybrid delivery methodologies.
· Background in enterprise consulting or working with global system integrators
· Experience in Travel & Hospitality, Financial services, Telecomms industries
Skills
Mandatory Skills :
Lightning Web Components (LWC),APEX,Aura,VisualForce,Salesforce Integration(REST, SOAP, Streaming APIs, Event),Salesforce Data Architecture,Estimation,Integration Architecture,Business Process Design, Mapping,Enterprise Roadmap / Strategy,Salesforce Data Migration,Data Architecture