Experteer Overview In this role you drive boutique performance while elevating the client experience at CHANEL. You lead a team of Fashion Advisors, translating business objectives into clear goals and coaching for growth. You act as a CHANEL ambassador on the floor, building lasting client relationships and embodying the House values. You collaborate to execute the Maison’s strategy and ensure consistent, premium service.Compensaciones / Beneficios - Monitor boutique performance and analyze key indicators to identify opportunities for improvement - Support the execution of the Maison’s strategy and commercial priorities within the boutique - Develop the team through regular feedback and ongoing coaching - Conduct growth-focused development conversations to help team members progress - Translate business objectives into individual goals to foster ownership and accountability - Address performance topics in a constructive, solution-oriented manner - Lead by example on the boutique floor delivering highly personalized client experiences - Act as CHANEL ambassador and contribute to an aspirational environment - Support long-term client relationships through personalized clienteling approaches - Foster a positive, cohesive team dynamic with collaboration and trustResponsabilidades - Luxury retail experience, ideally in Fashion - Strong sensitivity to client experience and service excellence - Ability to analyze performance and support business development - Motivation to support team development and engagement - Professionalism and adaptability across diverse situations - Strong interpersonal and communication skills - High engagement, sense of responsibility and team spirit - Fluent in Spanish and English;
additional languages a plusRequisitos principales -