Maytronics Spain & Portugal SL (MTSP) is a subsidiary of Maytronics Ltd, which operates worldwide. MTSP is the leading provider of robotic pool cleaners and water treatment solutions for residential and commercial applications. Headquartered in Sitges, Barcelona (Spain), MTSP has a national sales, marketing and management team.
MTSP is looking for a Logistic Coordinator, based in Sitges (Barcelona area). Reporting to the Business Manager, you will ensure the smooth coordination of Sales administration, logistics, and customer deliveries, while collaborating closely with Field sales, customers, third-party logistics partners, and internal departments.
Your main responsibilities will include:
- Record orders in collaboration with the sales teams in the field
- Track orders in the ERP system
- Maintain customer relations from order placement to delivery of goods (file tracking, disputes, delivery, etc.)
- Update administrative data relating to customers
- Manage customer invoicing, invoice verification, archiving, and filing
- Help monitor customer payments in collaboration with the finance department
- Diagnose dispute situations and assist customers and/or direct them according to their requests
- Respond to all internal or external requests relating to customer files
Stock & logistics coordination:
- Review stock needs and place replenishment orders
- Ensure proper operations of the 3PL provider (storage, handling, flows)
- Organize shipments of finished products with carriers
- Monitor deliveries, ensuring compliance with deadlines and service quality
- Send daily summary reports of finished orders to carriers
- Anticipate and manage customer claims regarding deliveries
- Act as the interface between carriers, customers, sales representatives, and accounting
- Coordinate with production for proper handling of orders
- Prepare delivery notes and ensure correct parcel delivery within agreed deadlines
Profile and requirements:
- Degree in Logistics, Supply Chain Management, or a related field
- Minimum 3 to 5 years of experience in logistics or supply chain role (junior profiles with strong motivation will also be considered)
- Previous experience working with 3PL providers is a plus
- Strong organizational skills, with the ability to manage multiple priorities and deadlines
- Team-oriented with strong communication and problem-solving skills
- Fluent in Spanish and ideally good level in English and/or French (spoken and written)
- Proficiency with ERP and transportation management systems (Priority knowledge is a plus)
- Occasional trips in other regions of Spain are possible
At Maytronics, collaboration, team spirit, closeness, excellence, innovation, customer focus, integrity and fairness are core values that our team lives by every day. We offer you the opportunity to enjoy a rewarding experience and to grow professionally in a booming market, within a recognized company that is business- and partner-oriented.
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