Role summary
The Member Organisation Enablement and Support Senior Manager plays a key role in helping GS1 execute its new strategy, Vision 2030, which aims to grow and strengthen the GS1 federation. This role focuses on working closely with GS1 Member Organisations worldwide, helping them build their skills and knowledge, and enabling them to invest at their own pace in industry-aligned priorities.
Using a data-driven segmentation approach, the Senior Manager identifies how Member Organisations can accelerate their growth, provides tailored training, and supports peer learning, while fostering strong collaboration and continuous improvement across the federation.
This is an international and multicultural role that requires strong interpersonal skills to build trust, strengthen relationships across different countries and cultures, and drive delivery through consensus-building. The Senior Manager plays a key role in shaping and delivering a high-impact enablement strategy that equips Member Organisations to grow sustainably while fostering a culture of collaboration, capability building, and engagement.
Responsibilities include the following:
* Develop and maintain a global Segmentation Strategy for Member Organisations to tailor enablement efforts based on Member Organisations maturity, needs, and growth potential. Segments are based on specific criteria, data, and self-selection processes.
* Collaborate with Member Organisations to identify transversal capability-building opportunities and implement development plans that align with the new GS1 strategy and strengthen long-term engagement.
* Design and foster the adoption of Member Organisations Essential Resources, supporting Member Organisations in strengthening core operational and strategic processes, based on requirements from segments.
* Build and cultivate engaged Member Organisations Communities based on the segmentation framework, encouraging knowledge sharing, peer learning, and cross-Member Organisations collaboration.
* Design and deliver high-impact training programmes and facilitate engaging sessions, workshops, and events that foster participation, peer learning, and collaboration.
* Drive engagement through strategic communications and promote Member Organisations Engagement success stories through targeted storytelling, case studies, at global events, and with regular meetings.
* Establish and monitor programme metrics and KPIs related to effectiveness, Member Organisations participation, and engagement, to drive continuous improvement.
* Promote global collaboration and knowledge exchange.
* Design and implement a mentoring programme to foster partnerships and collaborative initiatives.
* Coordinate with internal Global Office teams to deliver a consistent, clear, and collaborative experience for Member Organisations, preventing duplication between functions and departments and maximising value.
* Champion adoption of the Member Organisations Maturity Model to help Member Organisations assess their progress and identify next steps for growth and engagement
* Encourage adoption of the global eLearning platform as a key driver for continuous learning and engagement across the Member Organisations' network.
Education/experience
* Must have 5 to 10 years of experience in GS1.
* Extensive experience in international business and cultural sensitivity is required.
* A master’s degree is desired.
Skills
* Must be fluent in English, oral and written. Fluency in other languages is helpful.
* Exceptional leadership, listening, and executive-level communication skills (written and presentation) in cross-cultural environments.
* Ability to operate in complex and politically sensitive environments and build trusted relationships and credibility with Member Organisations and across the Global Office.
* Must be a forward-thinking and creative individual with high ethical standards and an appropriate professional image.
* Experience in managing projects in a global community is a must.
* Training delivery and advanced facilitation skills.
* Experience implementing GS1 standards and services preferred.
* Must be an active learner and quickly understand the evolving landscape of GS1 standards, services and solutions.
* Demonstrates passion, energy, and drive in their work.
* Ability to work within a globally distributed team.
* Organizational, analytical, verbal, and written communication skills.
* Hands-on experience with Microsoft PowerPoint, Teams, Excel, Outlook, Word, Zoom.
* Ability to communicate effectively with both technical and non-technical audiences across departments and all levels of seniority, including executive leadership.
* Ability to manage multiple projects simultaneously.
* Excellent time management skills.
* Customer-focused and results-oriented.
* Ability to effectively cope with change and comfortably handle risk and uncertainty.
* Mature political sensitivity to work across a diverse community of interests and cultures.
* Effective relationship builder: one-to-one, one-to-many, internally and externally, small and large organisations.
* Strong boundary-spanning skills with the ability to drive results across multifunctional teams; works well in a matrixed organisational environment.
* Generates innovative solutions in work situations.
* Demonstrates integrity by operating with honesty, honouring commitments, and consistently leading by example.
This job may require up to 20% global travel.
This is a hybrid role with a minimum of 4 to 8 days per month in the office.
IMPORTANT! Please do not contact hiring managers. Apply through LinkedIn Recruiter and we will be in touch if you are a good fit.
GS1 Overview
GS1 develops and maintains the most widely used supply chain standards that are fundamental to numerous enterprises around the world. The best-known symbol of GS1 standards is the barcode, named by the BBC as one of “the 50 things that made the world economy”. More than five decades ago, we started by helping food retailers do business more efficiently and reduce consumer prices. Today, GS1 standards improve the efficiency, safety, and visibility of supply chains across physical and digital channels in 25 sectors, including retail omnichannel and e-commerce, healthcare, transport and logistics, food service, technical industries, and humanitarian logistics. Our scale and reach – local Member Organisations in 118 countries, 2 million user companies, and 10 billion transactions every day – help ensure that GS1 standards create a common language that supports systems and processes across the globe.
GS1 is an Equal Opportunity Employer. We will never unlawfully discriminate on the grounds of race, religion, belief, ethnic origin, colour, nationality, gender, gender reassignment, sexual orientation, age, disability, marriage and civil partnership, pregnancy, maternity, or political opinions.