Are you a AIOPS technician seeking a new interesting challenge ? If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for ! ✍️ WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks : AIOps Platform Management : Implement, configure, and manage AIOps platforms (e.g., Moogsoft, Dynatrace, Splunk AIOps, BigPanda, or ServiceNow AIOps). Ensure the AIOps system is integrated with key infrastructure and applications across the enterprise. Anomaly Detection and Incident Response : Monitor AI-generated alerts and analyze patterns or insights related to system performance and stability. Identify root causes of incidents using AIOps-generated diagnostics and insights. Collaborate with engineering and operation teams to resolve incidents promptly. Proactive Performance Optimization : Use predictive analytics to anticipate potential outages, service degradations, or capacity issues. Implement preventive measures such as automated remediation workflows to address risks before they impact operations. Automation and Workflows : Build and maintain automated tasks such as event correlation, noise reduction, and self-healing processes using scripting or built-in tools. Assist in designing and deploying intelligent workflows to reduce manual intervention. Data Analysis and Insights : Analyze IT system metrics (logs, performance, and error data) using AI/ML-based tools. Generate reports and provide actionable insights to improve IT operational strategies. Collaboration with IT Teams : Work closely with IT architects, DevOps teams, and system administrators to enhance system robustness using AIOps tools. Communicate insights and findings to both technical and non-technical stakeholders. Platform Maintenance and Enhancements : Update AIOps platforms with new data streams, integrations, or configurations in line with evolving IT infrastructure. Stay updated on advancements in AIOps technologies and recommend improvements to existing processes. Documentation and Training : Document AI-based processes, workflows, and procedures for knowledge sharing. Provide technical training to teams on the effective use of AIOps platforms. WHAT ARE WE LOOKING FOR? At least 4 years in a similar role Fluent English Experience with AIOps platforms such as Moogsoft, Dynatrace, AppDynamics, Splunk, or ServiceNow. Familiarity with log and performance monitoring tools like ELK Stack, Prometheus, or CloudWatch. Basic knowledge of machine learning concepts and tools. Proficiency in scripting languages (e.g., Python, Bash, or PowerShell) to customize AIOps automations. Ability to analyze large datasets and derive actionable insights. Strong troubleshooting skills for system anomalies and performance-related issues. Ability to work with cross-functional IT teams and translate complex technical findings into simple recommendations. Strong verbal and written communication skills to document and present findings clearly. WHERE AND WHEN? Workplace: Madrid (Hybrid: 60% remote / 40% In-office) Work Schedule: Business Shist (9:00 - 18:00) oncalls WHAT CAN WE OFFER YOU? Permanent contract - We offer indefinite contracts from the first day. Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance). Work from home ️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews. Learn as you grow - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally. Bring your buddy - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award. Connect globally - Work with people from all over the world. You can feel the multicultural workforce. Benefit from being a TCSer ️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands. And so on - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events This has only just begun! WHO ARE WE? Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance WELCOME, WE ARE WAITING FOR YOU!