JOB DESCRIPTION
About Jumeirah & the Hotel:
Jumeirah, a integral leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Africa, Europe and Asia.
In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller.
Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range; a UNESCO Heritage site.
The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.
About the Job:
An opportunity has arisen for a Hostess position to join the F&B; Department at Jumeirah Mallorca.
The main duties and responsibilities of this role are:
Welcome, greet, and seat guests promptly while managing reservations and guest inquiries with professionalism and warmth.
Coordinate table flow and support service teams to ensure smooth operations and an excellent guest experience.
Anticipate guest needs, respond to requests efficiently, and maintain a friendly yet unobtrusive presence.
Maintain high standards of cleanliness, presentation, and knowledge of menus and daily specials.
Act as a brand ambassador by delivering gracious service aligned with company values and service standards.
About You:
The ideal candidate for this position will have the following qualifications:
Previous experience as a Hostess or in a guest-facing role within a luxury hospitality or high-end F&B; environment.
Confident in delivering warm, professional service and creating a welcoming first impression for guests.
Strong organizational skills, with the ability to manage reservations and guest flow efficiently.
Excellent interpersonal and communication skills, able to work closely with service teams and engage naturally with guests.
Good command of English; additional languages are an advantage.
About the Benefits:
Besides generous F&B; benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry
This includes:
Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement.
Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team.
Benefit from complimentary cleaning of employee uniforms and work attire.
Nivel de antigüedad
Sin experiencia
Tipo de empleo
Jornada completa
Función laboral
Gestión y Manufactura
Sectores
Hostelería