WHO WE ARE Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.
THE ROLE As a Software Engineer in the Certinia development team, you will be involved in the technical design, development and test automation of all aspects of the Certinia product line. You will develop, enhance, maintain software and write automated tests, in accordance with the Force.com best practices as specified by Salesforce.com.
WHAT YOU WILL DO IN THIS ROLE Your responsibilities will include designing, coding, test automation, debugging and performance analysis. You may get involved with customer deployments, partner product integrations and competitive benchmarking.
This position requires someone who has great interpersonal skills to work with many different departments within the company including Support, Consulting, Product Management, and Engineering. You will be developing high quality code that will be rolled out to hundreds of prospective customers. You are comfortable developing in Object Oriented languages, such as Java, .Net, or ideally, the Salesforce Apex language.
The job is office based and involves working as a member of a project team building new functionality or enhancing existing functionality in line with Certinia development program. Knowledge of scrum methodology would be an advantage as well as having developed packaged solutions sold to external customers
Knowledge and experience of complex enterprise applications and advanced OO patterns and architecture principles, such as database design and concurrent users
Working with the Product Owner, Business Analysts and Technical Architect to develop software from a set of requirements using the scrum methodology.
Working within a scrum team
To assist with training other members of the team
To review User Help documentation.
Working within a framework of published standards and practices within the company.
The development of high quality software within agreed timescales
Work with Business Analysts providing technical advice and guidance
Support of the operational business through adoption of new technologies and development of ad-hoc prototypes
Smooth throughput of various planned and unanticipated issues arising during the development phases
Supporting the SCRUM release planning and sprint planning process through analysis and estimation of development work
Development of Automated Tests
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE Experience of developing in Object Oriented languages, Java or C# or other related languages
Demonstrable experience of developing enterprise applications skilled at analysing and solving problems understanding of application architecture principles
Ability to work independently and as part of a team
Understanding of data integration, Web Services and REST Services
Strong communication skills with the R&D team members
Resourcefulness in getting over problems and establishing clarity
Great communication skills
WHAT ELSE WOULD BE GREAT Managing time and projects
Ability to communicate well with staff in customer-support and other departments
Experience developing on Force.com
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