Company DescriptionFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, itfeaturesa luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.
Job DescriptionAs a Therapist at Fairmont Spa & Wellness, our guests will enjoy an exceptional wellness experience provided by you. You will offer a wide variety of high-quality spa treatments in an unparalleled setting to ensure their relaxation, satisfaction, and well-being.The experience and attention to detail you provide during treatments will ensure that our guests leave with a memorable experience to share.Responsibilities· Provide a professional, friendly, and engaging service.· Maintain a service-oriented attitude, offering guests information about your department and other hotel facilities in a professional and courteous manner.· Perform massages, body treatments, and facials as required, ensuring guests' comfort at all times.· Guarantee personalized service for guests by recognizing and responding to their needs and expectations.· Maintain a clean, hygienic, and organized workspace at all times, ensuring that all equipment operates according to safety and hygiene standards.· Actively participate in other Spa-related activities, such as promotions in different resort areas, product or service sales, workshops, and leisure activities related to the department.· Work collaboratively with the team of receptionists, fitness instructors, and other Spa department members to create an excellent work environment and team spirit.· Follow departmental, safety, and hygiene policies and procedures.
Qualifications· Certification in Therapeutic Massage / Aesthetics from a recognized school.· A minimum of 2 years of experience as a Therapist.· High level of English (knowledge of a second language such as French or German will be valued).· This position requires the ability to stand for most of the time, walk, lift, and carry up to 20 pounds.· Strong communication skills and a dynamic attitude.· Strong attention to detail.· Strong interpersonal, problem-solving, and teamwork skills.· Highly responsible and reliable, able to work independently with limited direct supervision.· Present a professional and polished appearance.· Ability to work a flexible schedule, including weekends and peak seasons.· Ability to focus on customer needs while maintaining professionalism, composure, and courtesy at all times.Candidate must be a citizen of the European Union or possess a valid work permit for Spain.
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