Who we areVentós Group is an international company specialized in the distribution and production of Essential Oils & Aroma Chemicals with the Head Quarters located in Barcelona, Spain. The group has 9 subsidiaries around the world.We believe our people are our most important asset, so we'll offer you a dynamic international working environment with constant opportunities for development.Currently we need to reinforce our Sales team by incorporating an Sales Assistant.Your Role- Assisting in sales and setting up new customer accounts- Ordering samples and documentation for customers and following up with them- Entering quotations and sales orders, following up and keeping the customer informed on the status of orders- Co-ordinate the arrival of goods with the Purchasing Department to ensure delivery on time- Generate and prepare export documentation and liaise with HQ for export information and documentation- Manage customers through open and interactive communication- Identify and assess customer needs.- Manage customer complaints by following up to ensure their resolution- Maintain customer databases- Communication and coordination with other departmentsYour Skills and Experience- Previous and recent experience of at least 2-3 years in the administrative area in a related field with excellent customer service skills.- We will consider you to bring higher education in the field of economics (ADE, Business Administration, etc.) or chemistry, among other related training.- High level of English- Desire to be part of a fast growing company with the opportunity to progress as a professional.- Strong communication skills and able to work alone and as part of a team;
enthusiastic and reliable- Organised person- Experience with Navision ERP a plusAdditional InformationWe offer a benefits package which includes:- Option to work remotely 1 whole day and 2 afternoons per week.- Flexible working hours- Free language classes depending on the needs and other training courses.- Health Insurance.- Common spaces for after work activities.- Meal and breakfast service partially subsidized by the company.- Corporate paddle tennis court for employees and family membersDo you think your professional profile fits and this could be a good project for you? Send us your application and tell us why!