Spa Director – Anantara Villa Padierna Palace Benahavís Marbella Resort
Job Description
Position: Spa Director
Department: Spa & Wellness
Reports To: Operations Manager / Hotel Management Team
Vacancies: 1
Overview:
As Spa Director, you will lead the spa and wellness operations at one of Europe’s most prestigious luxury resort spas. You will shape a high-performance team, drive financial performance, and enhance guest satisfaction through exceptional service standards.
Responsibilities:
* Lead and develop the spa team to ensure top-tier performance.
* Analyse business performance and establish continuous improvement initiatives.
* Ensure compliance with operational standards, reporting, and procedures.
* Plan, execute, and monitor spa promotions, sales strategies, and up-selling programmes.
* Coordinate closely with hotel management to align spa and resort operations.
* Maintain world-class cleanliness, hygiene, service quality, and guest engagement.
* Conduct meetings, trainings, performance reviews, and team development activities.
* Manage spa cost control, inventories, and reporting accuracy.
* Serve as a key liaison with hotel leadership and guests for seamless experiences.
Requirements
Education & Experience:
* Bachelor’s Degree in Business, Hospitality Management, or related field.
* Minimum 5 years’ experience in hospitality, including managerial experience in a professional spa environment.
* Proven ability to analyse business performance and implement strategies for growth.
Skills & Competencies:
* Strong understanding of spa operations, P&L, and sales strategies.
* Excellent leadership, communication, and decision-making skills.
* Fluent English (written and spoken); additional languages beneficial.
* Ability to work in diverse cultural environments.
* Positive, proactive attitude with a focus on team development.
What We Offer
* Worldwide career development opportunities within Minor Hotels and Anantara brands.
* Extensive training and development programmes.
* Wellbeing initiatives including flexible working conditions.
* Recognition programmes and exclusive team member benefits.
* Discounts and special rates across a global portfolio of hotels and resorts.
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