Omega CRM is a Merkle & Dentsu company, leader in the development of Customer Experience services, with over 20 years of experience in applying technology to marketing and providing a unique customer relationship focus on innovation. We are looking for a Salesforce Field Service Developer.ResponsibilitiesAnalyze requirements.Participate in the technical design of projects.Provide effort estimations for projects.Collaborate with the Omega team and/or the client’s team to achieve project objectives.Analyze and optimize application performance.Identify potential technical risks and propose solutions.Collaborate with technology providers when needed.Document processes and monitor system performance.Validate and test solutions against business needs.Train end users on functionalities and proper software use.Implement technological advancements.Ensure compliance with Omega's quality standards.Create technical documentation.Contribute to team training and knowledge sharing.Suggest methodological improvements.Evaluate and recommend innovative products and systems.Knowledge / ExperienceDegree in Computer Engineering or related field.Minimum 3 years as a Salesforce Developer.Experience with Salesforce Field Service solutions is mandatory.Knowledge of APEX, Visualforce, LWC, migration tools, SOQL, web services.Understanding of DevOps/Agile (SCRUM), Waterfall, SDLC, and coding principles is a plus.Ability to work independently and take ownership.Excellent English communication skills.Salesforce certifications are a plus.What we offerPermanent contract.Flexible schedule for work-life balance.Training & certifications with our partners.Home office option.Flexible benefits (public transport, meal tickets, etc.).Health insurance.Our commitment to social responsibility.About usOmega CRM, a Merkle company, is a global digital firm specializing in enhancing the Business Experience (BX) through customer-centric solutions, technology, data, and AI.Alongside Merkle, we form Spain's largest Customer Experience Management (CXM) agency, offering integrated media, creativity, content, technology, and strategy solutions for impactful business results.With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a leader in the Salesforce ecosystem in Spain.We serve key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.Customer satisfaction is central (rating:
4.9/5), with awards like Salesforce Partner of the Year FY23 and Most Innovative Project in Iberia.We believe in growth through our people, guided by values of #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
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