We are seeking an experienced PMO & Governance Manager to join our team. This role will be responsible for establishing, maintaining, and optimizing program management processes and governance structures across our organization.
The ideal candidate will have a strong background in program management methodologies, governance frameworks, and the ability to influence stakeholders at all levels.
Key job responsibilities
1. PMO Management:
- Develop and implement PMO best practices, methodologies, and standards
- Create and maintain program dashboards, reports, and KPIs for executive leadership
- Lead continuous improvement initiatives for PMO processes and tools
2. Governance:
- Design and implement robust governance frameworks for programs and projects
- Establish and manage governance committees, including setting agendas, facilitating meetings, and ensuring follow-up on action items
- Develop and maintain governance policies, procedures, and documentation
- Ensure compliance with internal and external governance requirements
- Conduct regular governance audits and assessments
3. Risk and Compliance:
- Oversee risk management processes across programs, developing mitigation strategies as needed
- Monitor and report on compliance with governance requirements
- Implement controls to ensure programs adhere to governance standards
4. Stakeholder Management:
- Facilitate effective decision-making by providing timely and accurate program status updates
- Collaborate with cross-functional teams to ensure consistent project delivery and resource allocation
- Communicate governance requirements and best practices across the organization
5. Mentorship and Training:
- Mentor project managers and team members on PMO methodologies and governance best practices
- Develop and deliver training programs on governance processes and tools
BASIC QUALIFICATIONS
- Bachelor's degree, or PMP certificate
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience with large-scale and complex programs
- Knowledge of change management principles
- Familiarity with data analysis and visualization tools
- Experience with process improvement methodologies (e.g., Six Sigma, Lean)
- PMP, PRINCE2, CGEIT, or equivalent certification preferred
- Proven experience in establishing and managing governance frameworks
- Experience in program/project management or related roles
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