Hi, we are Swapfiets! The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.
Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!
**Do you recognize yourself in this?**
Do you know the city like the back of your hand? Are you a multi-tasker who can be friendly to a customer while driving through the city in our Swapfiets van, Swapfiets bicycle trailer or in our shop? Are you looking for a cool, adaptable job at a fast-growing scale-up? Do you enjoy playing the host? Are you a lover of bikes? Don’t wait any longer and apply!
YOUR RESPONSIBILITIES
- As a Swapper your job is to drive around by van, car or bike delivering bikes to our customers and helping them repair their bike on-site;
- Working in our Swapfiets Store assisting customers that come in for collections, drop-offs and with questions;
- Providing excellent service to our customers;
- Perform preventive maintenance on Swapfiets bikes;
- Perform repairs of Swapfiets bikes;
- Drive basket value by offering additional products that are desired by our members;
- Work 15-20 hours (different shifts from Monday-Saturday) a week as part of a young and dynamic team of Swappers.
YOUR PROFILE
- 1 year working experience in customer service, preferably in retail;
- Fluent in English and Spanish;
- Affinity and experience working with bikes;
- In possession of a driver's licence (for a minimum period of 6 months);
- You live in or near the city.
**What Swapfiets offers you**
- Your own Swapfiets (lend-lease) !;
- Lots of responsibility, challenging work, and friendly colleagues;
- We offer you a young dynamic environment;
- Good working atmosphere and nice colleagues;
- Team buildings and BBQ’s.
**Will you join us? Then your growth path could look like this**:
At Swapfiets, we not only find a sustainable footprint important, but also a sustainable career for our colleagues. We offer you the opportunity to develop yourself further within our organization in the direction that suits you!