Are you a customer-oriented person who is passionate about customer experience and have high energy, dynamic striving for achieving the best in what you do? Are you action-oriented and enjoy working in a fast-paced environment?
Then this role is for you!
We have an exciting opportunity as a Customer Experience Partner!
You'll be joining an exceptional team passionately committed to delivering outstanding service to our customers!
We Offer
At Maersk, we put you in the driver’s seat of your own career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale.
With our expansive presence in over 130 countries, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Our size and reach mean that wherever your ambitions lie, Maersk can help you get there.
We’re committed to investing in our people through cutting-edge talent development programs, competitive benefits, and a culture that celebrates performance and collaboration. Our employees are the foundation of our industry leadership and customer-focused mindset, shaping our global team culture every day.
And much more:
Industry-leading talent development initiatives and competitive benefits.
Flexible Workplace Policy and working hours.
Access to internal training opportunities.
Excellent benefits to employees, including a competitive pension scheme, health insurance, etc.
Key Responsibilities:
Manage and monitor the end-to-end shipment process.
Coordinate with various stakeholders in shipment process handling.
Orchestrate the overall flow of an end-to-end shipment.
Provide a value add to the customers through effective business solutions by having good business knowledge / process understanding.
Query Resolution with shippers/Customers/Key