Client Services Director – Pharma Advertising
Are you a seasoned client services professional ready to take the next step in your career? A dynamic agency, backed by an established US advertising agency, is looking for a Client Services Director to join their team in Madrid, Spain (remote). This is a unique opportunity to be part of a fast-growing, innovative agency specializing in high-impact, project-based work for global pharmaceutical leaders.
Why Join Us?
* Work with a dynamic agency that blends agility and innovation with the backing of a global leader in life sciences commercialization.
* Lead and grow client relationships with some of the largest pharmaceutical companies.
* Work on diverse HCP-focused projects, such as sales aids, websites, digital campaigns, and CRM programs.
* Partner with some of the biggest names in the US pharma advertising industry.
* Enjoy the flexibility of a remote role while collaborating with international teams and clients, with client meetings around once a month in Madrid, all paid for you.
About the Role
As Client Services Director, you will :
* Oversee and manage client relationships, ensuring high-quality project execution and delivery.
* Shape the creative voice of the agency while collaborating with top-tier professionals across the US - working closely with the CCO.
* Lead a team of client service professionals, providing mentorship and strategic direction.
* Drive revenue growth by identifying new opportunities within existing client portfolios.
* Collaborate with creative, strategy, and medical teams to develop engaging, compliant healthcare marketing campaigns.
* Represent the agency in key client meetings, working to build trust and long-term partnerships.
What We’re Looking For
* Fluency in Spanish and English (both written and spoken) – ability to communicate effectively with local clients.
* Proven experience in pharma / healthcare advertising, ideally within an agency environment.
* A track record of managing large accounts and leading client service teams.
* Strong commercial acumen with the ability to identify and capitalize on new business opportunities.
What’s in it for You?
* Competitive salary and benefits package (aligned with a leading global organization).
* Opportunity to work on high-profile, multi-million-dollar pharma projects.
* A chance to be part of an agency that’s redefining the future of pharma marketing.
* Growth opportunities within a global network that values creativity and innovation.
If you’re an experienced CSD looking for a career-defining opportunity, this is your chance to be at the forefront of an exciting new agency model!
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