GAC Spain delivers a wide range of ship agency services, including husbandry, bunker fuels, customs clearance, crew change support and ship spares logistics, to keep your vessels and cargo moving across Spain. We apply the highest standard of customer service to everything we do and aim to be industry leaders across all the sectors we serve.
We are looking for a proactive and experienced Shipping Agency Manager to lead our operations in Bilbao, one of the most strategic ports in the Atlantic. The successful candidate will manage all aspects of vessel agency services, ensuring efficient port calls, regulatory compliance, and exceptional client service.
Key Responsibilities
* Oversee all port agency operations for vessels calling at Bilbao.
* Coordinate with port authorities, customs, immigration, and other stakeholders.
* Supervise and support a team of shipping agents and administrative staff.
* Ensure accurate and timely documentation for vessel arrivals, departures, and cargo handling.
* Maintain strong relationships with shipowners, charterers, and local service providers.
* Monitor operational KPIs, budgets, and cost control measures.
* Ensure compliance with Spanish maritime regulations and international standards.
* Manage emergency situations and resolve operational challenges effectively.
* Provide regular reports to senior management and contribute to strategic planning.
Requirements
* Bachelor’s degree in Maritime Studies, Logistics, or Business Administration.
* Minimum 5 years of experience in shipping agency operations, with at least 2 years in a leadership role.
* In-depth knowledge of port operations in Spain, especially in Bilbao.
* Fluent in Spanish and English (written and spoken).
* Strong leadership, organizational, and communication skills.
* Proficiency in port community systems and shipping software.
* Ability to work flexible hours, including weekends and holidays when required.
Preferred Qualifications
* Familiarity with the Port of Bilbao’s operational procedures.
* Experience with offshore support vessels, bunkering operations, or transhipmen logistics.
* Additional languages (e.G., French or Portuguese) are a plus.
What We Offer
* Competitive salary and performance-based incentives.
* Opportunities for career advancement within a global maritime network.
* A collaborative and dynamic work environment in a key Atlantic logistics hub.
The Package
GAC gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects. In addition, you will receive a variety of benefits.
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