Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208).
Autel Energy was launched in 2021, dedicated to providing a full range of AC / DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC / DC series products, it is highly favored by European energy companies, CPOs, and dealers.
In Europe, we have:
* Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy.
* 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions.
* 4 local training centers dedicated to providing professional product technical training for our customers.
* 2 local cooperative warehousing centers to ensure stable product supply.
* 2 local research and development centers committed to continuous product innovation, providing customers with smarter, more efficient charging solutions, and exploring new opportunities in intelligent driving and new energy.
Our team not only focuses on technological innovation but also actively participates in social responsibility projects, aiming to reduce environmental impact and promote sustainable development. We believe that through continuous collaboration and innovation, we can make significant contributions to the electric vehicle industry in Europe and globally, steering the sector towards a more environmentally friendly and intelligent future.
For further information, please visit us at:
We offer:
* Highly competitive salary and benefits package
* International work environment
* Opportunities to collaborate and learn from top talents in the industry
We look forward to candidates who:
* Have a passion for the new energy industry and are enthusiastic about the charging pile industry
* Possess good communication skills and a spirit of teamwork
* Demonstrate a sense of responsibility and proactiveness
* Candidates with relevant work experience are preferred
By joining us, you will:
* Participate in the rapid development of the European new energy market
* Contribute to green environmental protection
* Collaborate with outstanding talents from around the world
Job Description:
* Responsible for pre-sales / after-sales technical support, including support for sales development, project delivery, commissioning, and after-sales technical support.
* Resolve technical issues raised by customers, track feedback, conduct root cause analysis, and implement corrective actions. Gather customer requirements and communicate effectively with R&D.
* Analyze customer feedback to identify trends and areas for product improvement. Drive product enhancements collaboratively with R&D.
* Create and deliver technical documentation and training materials; compile repair case studies.
What You’ll Need:
* Bachelor’s degree or above in electric power, communication, electronics, measurement and control technology, automotive service engineering, automotive engineering, or related fields; 1+ years of relevant experience preferred.
* Experience in charging pile or new energy industry is preferred.
* Strong methodology, execution, pressure resistance, teamwork, learning ability, service consciousness, responsibility, meticulousness, and self-drive.
* Fluent in English and Spanish; Mandarin is a plus.
Location: Barcelona, Catalonia, Spain
Start date: As soon as possible
Working hours: Full-time
Salary: Negotiable
Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume. Please mention the position in the subject. Best of luck with your application!
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