Join the Salt telecom project and support customers of one of Switzerlands leading telecommunications brands. If youre an Italian speaker with at least 1 year of sales experience, this role offers a stable opportunity with strong benefits and a clear career path. Salary Package (Monthly Total Gross) With Accommodation: 1050 Without Accommodation: 1251 (Accommodation option: Fully equipped shared apartment with utilities included. Available only to candidates relocating from 100 km away.) Benefits Meal Allowance: 7 per working day (meal card, tax-free). Health Insurance: From day one of the employment contract. Training: 15 working days of paid training (compensated upon successful completion). What You Will Do Provide inbound phone assistance to private customers Support with device issues, subscriptions, billing, contract updates Identify upsell opportunities using a consultative sales approach Ensure a positive customer experience through clear communication and empathy Requirements Fluent Italian (written & spoken) Minimum 1 year of sales experience (telecom, retail, customer-facing sales, telesales, etc.) Strong communication & problem-solving skills Ability to work on-site in Lisbon EU passport, Residence Card, Manifestação de Interesse, or eligible visa Location & Schedule On-site position in Lisbon Rotative shifts between 06:0022:00, MondaySunday 40h/week (8h/day 1h break)