Overview Eviden is looking for HPC Field Support Engineer, part of a rapidly evolving area of our business. Eviden is the leading provider of High-Performance Computing (HPC) in Europe. Our customers include Government Agencies, Research Institutions, Universities and Blue-Chip manufacturing and defence companies.
As an HPC Field Support engineer you will be installing, configuring and supporting some of the most important HPC systems in the world.
What you’ll be doing In this role you will be responsible for supporting one of Eviden’s most important HPC customers in their use of their Eviden HPC solution. You will gain exposure to the entire HPC lifecycle as you implement the latest technologies and support them through their life-cycle. You will be responsible for hardware parts replacement and Level 1 system software support.
As part of an agile Spanish and wider European HPC team, you’ll work at our customer’s Data Centre in Barcelona and also have the opportunity to participate from time to time in other HPC/AI installations across Europe.
From early on you will represent Eviden within the customer account and be the interface between the customer and Eviden’s backline support organisation to optimise the customer’s HPC investment.
This is an intellectually stimulating opportunity that will help you learn how cutting-edge HPC technology works. A technology degree or science, technology, engineering or maths is preferred but relevant work experience will also be considered. This is an ideal role for a first or second job candidate who is confident in their technical abilities and in their ability to manage technical customer relationships.
Qualifications and strengths Hands on experience of building or maintaining computer equipment
Knowledge and experience of using Linux
Shell scripting
Understanding of Networking and Network Security
Technical aptitude and interest in computing engineering
Inquisitive mindset and a fast learner, motivated to progress
Out-of-the-box thinking, to solve problems in innovative ways
Excellent communication skills – both written and verbal – to clearly explain technical issues to non-technical audiences
Confident communicating with technical stakeholders at all levels
Able to win trust and build relationships
Good organisational skills and attention to detail
The candidate must be located within a short commute of the customer Data Centre in Barcelona and will be expected to work onsite everyday.
Why apply? This is a great opportunity to develop your hardware and system software engineering skills and gain hands-on experience working with our customer’s technical teams to maintain their hi-end HPC systems.
As part of our comprehensive technical training program you will receive practical training on system hardware maintenance procedures and HPC Cluster Management software and High Performance Storage.
Not only will you be gaining HPC/AI industry experience and skill, you will be working in a Global organisation that:
Values and actively encourages diversity.
Provides a technical network to support your journey in HPC engineering.
Is leading in decarbonisation.
Invests in the future of Denmark, its people, skills, communities and the environment.
Eviden is a global organisation and a great place to progress, with excellent long-term career potential whatever your ambitions.
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